Bid Manager (Call Centre)Main
Main Duties/ Key Accountabilities: •Complete RFI’s •Reading RFP’s and assigning responsibilities •Coordinating RFP responses between, consulting, lines of business, IT and finance •Attending tender briefings •Conduct bid kick-off, progress and review meetings together with lead sales person. •Manage bid production in accordance with a pre-defined bid completion schedule. •Manage bid production in accordance with the bid process. •Manage external parties including but not limited to, print vendors and ..... (continued)
27-01-2012 - bestjobs.co.za
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Applications Developer MITMSRequest
Job Purpose: The purpose of this position is to assume responsibility for the development of software solutions end-to-end, from architecture and design, to coding and bug fixing of the following: • Web-Based Inbound/Outbound Call Centre CRM applications • Computer Telephony Integration Apps, i.e. Screen Pop and Preview Dial • Internal Company apps e.g. Reporting Systems, Company Intranet, Company Web Site Key Performance Areas: 1. Architecture and Design • Supports the MITMS Work Request Process to ..... (continued)
20-12-2011 - bestjobs.co.za
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I.T - Hosting internshipCape Town - Internship
Overall purpose of the position The main responsibility of the role is to provide superior customer services and desktop support to all our Hosted customers, including Web Africa domain resellers. Minimum Requirements •Domain Queries (registrations, transfers, updates, deletion - Coza/Enom) •Basic understanding of DNS (Able to read, setup various DNS entries) •Solid communication skills - Communicate via telephone and via email (optional but of advantage 1 yr call centre experience). •Intermediate ..... (continued)
01-12-2011 - bestjobs.co.za
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Queries related to "call centre responsibilities" : web africa
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Call Centre / Client Service AdministratorsTable View
CALL CENTRE (CLIENT SERVICE) ADMINISTRATOR R 5000 -R6000 Basic + Monthly Incentives TABLE VIEW / MILNERTON Do you enjoy dealing with people, have excellent admin and diary management skills? If yes, then this may be a position for you! Position duties include: In & Outbound - Call Centre Duties relating to client services (not sales) Supporting Consultants / Interviewers with the scheduling of interviews Contacting candidates and confirming interviews Managing diary system Responsible for updating of all ..... (continued)
21-07-2011 - bestjobs.co.za
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Queries related to "call centre responsibilities" : ifs call centre - administrator duties and responsibilities
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Logistics Manager | The-Logistics-Executive-is-responsible... | Johannesburg | Job Mail | Job Vacancy in Logistics Operations | Job Mail South AfricaJohannesburg
The Logistics Executive is responsible for taking ownership of the entire warehouse functions from receipt through to goods reaching the customer; inventory control; management and development of warehouse staff; improving process efficiencies and implementing cost saving initiatives and aligning warehouse’s functioning to that of the company’s strategic and operational objectives.. The main goals are to: • Appropriate planning of resources in warehouse to cope with inbound and outbound stock • Inventory control throughout the warehouse and planning and management of inventory counts • Lead...
19-01-2012 - junkmail.co.za
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Queries related to "call centre responsibilities" : good hour jobs - duties responsibilities logistic coordinator
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Call Centre Team LeaderThe successful candidate will be responsible for managing the call centre as well as training, coaching and motivating of call centre staff. Requirements: Matric 1-2 years team leader/ call centre supervision experience Good Excel skills Good communication skills
12-01-2012 - bestjobs.co.za
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Queries related to "call centre responsibilities" : call centre team leader responsibilities
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Risk Agent (english) | To-provide-the-first-level... | City Bowl | Job Mail | Job Vacancy in Sales/Marketing Call Centre | Job Mail South AfricaCape Town
To provide the first level of risk screening & customer service to markets & their players in accordance to set business rules & guidelines.Individuals with Risk Background Passionate,responsible & dedicated in their approach towards the Fraud Arena.Work 24/7 shifts.Knowledge of:Windows2000/XP professional/Office2000/XP/Internet Explorer 5.0/Microsoft Excel & Outlook/systems,i.e. Casper and Cash-in Manager
07-12-2011 - junkmail.co.za
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Call Centre AgentDurban
Main Responsibilities: Log calls promptly and accurately using the Service Desk system Ensure calls are allocated to correct teams for response and resolution Provide first line support to Adapt IT customers on technical issues telephonically Perform routine proactive system monitoring on a daily, weekly or monthly basis Assist and respond to status queries on logs and provide feedback to customer Customer service follow ups with customers Ensuring customer information on system is accurate and up to date ..... (continued)
23-11-2011 - bestjobs.co.za
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Queries related to "call centre responsibilities" : call centre umhlanga rocks
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Call Centre ManagerMAJOR FUNCTIONS: This position is responsible for managing the Call Centre, including taking of sales orders, quality control on all incoming and outgoing tele-sales orders and customer relations. The incumbent will also be responsible for all House Sales direct to Wholesalers and Veterinary Distributors. MAJOR RESPONSIBILITIES: To manage satisfactory operations of the Call Centre. Monitor stock levels and keep back orders at a minimum. Ensure that customers are always informed of back order status, order ..... (continued)
22-11-2011 - bestjobs.co.za
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Customer Services Host - Portuguese & Spanish | PURPOSE-Reporting-to-the-Spanish... | City Bowl | Job Mail | Job Vacancy in Sales/Marketing Call Centre | Job Mail South AfricaCape Town - Full
PURPOSE Reporting to the Spanish Market Manager, the successful candidate will, as a member of the Customer Services team, be required to effectively provide a professional world class service to the needs of the organisations’ global players and customers (by telephone, email and online chats). This position entails rotational shift work based on the 24/7 operational requirements of the organisation and its clients. JOB REQUIREMENTS • Portuguese as a first language and fluency in written and spoken Spanish and English is essential • Tertiary qualification conducted in that first language or...
09-11-2011 - junkmail.co.za
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Queries related to "call centre responsibilities" : handling outgoing calls - productivity reports for a contact centre
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Call Centre Agent (Person With Disability)Randburg
Our client in the petrochemical industry with an interest to develop persons with disabilities (PWD) is currently seeking to fill a vacancy in their Call Centre for a 6 Month Contract. Minimum Requirements: Matric Experience in a call centre environment. Well spoken in English. Proficiency in Afrikaans will be an added advantage. The incumbent will be responsible for but not limited to: Handling queries. Attending to Inbound and Outbound calls.
04-11-2011 - bestjobs.co.za
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Customer Services Host - Scandinavia | PURPOSE-Reporting-to-the-Regional... | City Bowl | Job Mail | Job Vacancy in Sales/Marketing Call Centre | Job Mail South AfricaCape Town - Full
PURPOSE Reporting to the Regional Manager for Scandinavia, the successful candidate will, as a member of the Customer Services team, be required to effectively provide a professional world class service to the needs of the organisations’ players and customers (by telephone, email and online chats). Special emphasis will be for Scandinavian player service. This position entails rotational shift work based on the 24/7 operational requirements of the organisation and its clients. JOB REQUIREMENTS • Fluency in written and spoken English and Swedish, Danish or Norwegian is essential • Tertiary...
07-11-2011 - junkmail.co.za
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Queries related to "call centre responsibilities" : customer services assistant responsibilities - duties and responsibilities of a purchasing assistant
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