General Manager - Franchise
The general manager (GM) is to take an ‘ownership mentality’ towards the operating & functioning of his/her store/s. A GM will be the main person responsible, and the connection between the franchisee & their store, the customer & the brand standards, and the staff & head office. Key factors to the success of the store/s will result in the GM driving the company policies, procedures & brand standards, monitoring the store/s performance from budgets & stock control, managing staff productivity and presenting solutions to solve problems. A GM must be the ‘protector of the brand’ at all times,...
16-02-2015 - gumtree.co.za