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Duties And Responsibilities Of Hotel Reservation Officer

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Night Auditor

Kraaifontein
This job is strictly a night position with a shift running from 11pm-7am.  Job purpose of Night auditor is responsible for performing close of day scenarios for the hotel Front Office and account for daily activity by organizing and verifying information;  identifying and correcting discrepancies; posting accounts; running and distributing daily reports.  Key duties/responsibilities of Night auditor:  1. To follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift.  2. To produce...
12-10-2014 - gumtree.co.za save
 

Conference Coordinator

Johannesburg - Full time
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22-08-2014 - jobspace.co.za save
 

Travel Operations Manager

Cape Town
We are a leading Tour Company, based in Cape Town, looking for a Travel Operations Manager The successful candidate will be responsible for managing the daily operations of a Tour & Transportation company’s service agreement at a hotel site. This includes managing Chauffeurs & Travel Desk Consultants (Concierge staff). The Travel Operations manager is also responsible for performing & overseeing guest correspondence; general administrative duties; offering guest assistance; fleet management, dispatch operations & information collection and analysis; staff training; Ad hoc management duties. In...
10-10-2014 - gumtree.co.za save
 

Booking Consultant & Customer Liaison URGENT

Request
Company based in Umhlanga seeks to employ a Booking Consultant & Customer Liaison to be responsible for answering and booking accommodation enquiries. Minimum Requirements:   Must to be computer literate with Microsoft Office  Must have the ability to provide excellent customer service to ensure customer satisfaction  Proficient internet and e-mail skills  Proficient administration skills  Effective data capturing skills  Ability to efficiently perform all filing duties  Must have excellent telephone etiquette  Excellent communication skills written and verbal Skills & Competencies: Planning...
14-10-2014 - gumtree.co.za save
 

Reservations Agent

Cape Town
Function   To optimise sales & profitability through an effective and efficient reservations process whilst enhancing relationships with existing clients.   Experience & Qualifications   Diploma / Degree from a reputable hotel school 1 to 2 years experience in a similar position Front Office background preferred Previous junior sales experience   Duties & Responsibilities   Assist the Sales Team by making reservations at the hotel for FIT’s / groups / conferences, preparing rate proposals and following up on the business to ensure revenue. Assist & maintain an efficient administration system...
07-10-2014 - gumtree.co.za save
 

Hotel Reservationist

May
CANDIDATE MINIMUM REQUIREMENTS                                                 Education: ·      Grade 12 or equivalent ·      Accommodation Certificate/ Hotel School diploma is advantageous Work experience: ·      Previous experience in the same or similar position in a 4/5 star hotel ·      Familiar with all duties and procedures in Front Office / Reservations Department ·      MS Office (Word, Excel and Email) is essential ·      Opera experience is essential ·      Third language is advantageous Other: ·      Reliable, responsible and dependable to fulfil obligations ·      Attention to...
01-10-2014 - gumtree.co.za save
 

Groups & Events Coordinator

Cape Town
Fu nction   To optimise sales & profitability through an effective and efficient reservations process whilst enhancing relationships with existing clients.   Experience & Qualifications   ·         Diploma / Degree from a reputable hotel school ·         F&B and Front Office background preferred ·         Previous junior sales and reservations experience   Duties & Responsibilities   ·         Reviewing, monitoring and revising guest service standards, thereby enhancing guest satisfaction. ·         Assist & maintain an efficient administration system within the department. ·         To...
29-09-2014 - gumtree.co.za save
 

Looking for a dymanic receptionist - 4 star internationally branded city hotel

Cape Town - Part
If you are looking to progress your career in Front Office, this is a great opportunity working in a hotel part of an international chain. Our team is looking for a dynamic Receptionist. The main focus and duties are: To increase customer satisfaction by providing efficient, prompt, trouble free and courteous Front Office service connected with arriving, and in-house guests, in line with the hotel’s and corporate guidelines and service concepts She or he will be responsible of: •    Is available to register, process and greet customers promptly •    Responds to customer requests for...
26-09-2014 - gumtree.co.za save
 

Reservationist (Stellenbosch) R8 000 - R9 000 CTC

Stellenbosch - Full
POSITION SUMMARY Responds to communications from guests, trade partners and referral networks concerning reservations arriving by mail, telephone or through the online channels. Creates and maintains reservations records-usually by date of arrival and prepares letters of confirmation and promptly processes any cancellations and modifications. Tracks future room availability on the basis of reservations. Additional duties include preparing the list of expected arrivals for the front office, assisting in pre-arrangements of activities when appropriate and processing advance reservation deposits...
30-09-2014 - gumtree.co.za save
 

RECEPTIONISTS NEEDED FOR MAJOR HOTEL

Pretoria
Our Four Stars Hotel in Pretoria urgently seeking to employ receptionists. Positions to be filled immediately. Applicants must be willing to work shifts and must have great customer service. Salary R8k with benefits. Free transport provided. MAIN TASKS AND RESPONSIBILITIES 1. To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience. 2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.  3. To deal with guest requests to ensure a...
29-09-2014 - gumtree.co.za save
 

General Receptionist

Port Elizabeth
You will be responsible for providing a warm, friendly, professional welcome to our guests. Duties will include check-in and check-out, dealing with foreign exchange, processing payments, answering the telephone, taking reservations and dealing with all general guest requests Maximize customer satisfaction and utilisation of hotel facilities by promoting hotel outlets and other facilities to guests Adhere to Hotel and corporate guidelines Stays current with developments in the hotel by reviewing the handover log book each shift; updates log book for next shift Follows-up and verifies arrivals...
30-09-2014 - gumtree.co.za save
 

Boutique Hotel Senior Duty Manager (all-rounder)

Cape Town
Reporting to the General Manager, the successful candidate will be responsible to ensure that guest needs and expectations are exceeded continuously and ensuring the efficient and safe running of all daily operations.  Key performance areas include: ·          To ensure that guests are greeted, checked in and shown to rooms promptly and courteously. ·          To be readily available at all times to deal with problems or complaints. ·          Interact with guests to find out what their plans are for the day and what arrangements the hotel can help with, including Flight reservations,...
23-09-2014 - gumtree.co.za save
 

Conference Coordinator

Johannesburg
Duties and Responsibilities • To actively sell the facilities of the Hotel to a targeted market at rates as per policy and parameters ensuring maximum conversion of sales calls. • To sell all facilities of the hotel as and when opportunities arise by calling on prospective clients both internal and external. • To assist with the secretarial and administrative work for the banqueting/conventions department.  To handle banqueting, function and conventions enquiries and reservations. Education / Training / Experience • Must hold a Matric and /or Certificate, Diploma in Events Management or...
19-08-2014 - gumtree.co.za save
 

Looking for an Intern to assist in a Creative Agency

Content
CANDIDATE MINIMUM REQUIREMENTS                                     Education: ·      Grade 12 or equivalent is compulsory ·      Sales &/or PR &/or Marketing degree is advantageous Work experience:   ·      Minimum 1-2 years working experience in the same or similar position in a 4/5 star hotel ·      Familiar with all duties and procedures in the Marketing departments ·      Previous reservation experience – applicants without reservation knowledge will not be considered ·      Computer Literate - MS Office (Word, Excel and Email) is essential ·      Good Communicator ·      Advanced Excel...
15-08-2014 - gumtree.co.za save
 

Conference Co-ordinator - Sandton, R 6500,00

Pretoria
Duties and Responsibilities • To actively sell the facilities of the Hotel to a targeted market at rates as per policy and parameters ensuring maximum conversion of sales calls. • To sell all facilities of the hotel as and when opportunities arise by calling on prospective clients both internal and external. • To assist with the secretarial and administrative work for the banqueting/conventions department.  To handle banqueting, function and conventions enquiries and reservations. Education / Training / Experience • Must hold a Matric and /or Certificate, Diploma in Events Management or...
19-08-2014 - gumtree.co.za save
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