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Duties And Responsibilities Of Hotel Reservation Officer

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Booking Consultant / Customer Service Liaison

Request
Company based in Umhlanga seeks to employ a Booking Consultant & Customer Liaison to be responsible for answering and booking accommodation enquiries.     Minimum Requirements:   Must to be computer literate with Microsoft Office  Must have the ability to provide excellent customer service to ensure customer satisfaction  Proficient internet and e-mail skills  Proficient administration skills  Effective data capturing skills  Ability to efficiently perform all filing duties  Must have excellent telephone etiquette  Excellent communication skills written and verbal Skills & Competencies:...
28-07-2014 - gumtree.co.za save
 

Restaurant Reservations Agent

To run the department of restaurant reservations for the property – for internal and external guests who wish to book the internal outlets in the hotel. This includes awareness of all outlets and reservation system – inclusive of taking the reservation and the complete payment and follow-up there-of Key Duties include but not limited to:   ·          Responsible for the receipt of, efficient processing and confirmation of all Resort Restaurant reservations ·          Product knowledge of offerings in all outlets and familiarity with effective selling skills of these products ·          Clear...
18-07-2014 - gumtree.co.za save
 

Booking Consultant / Customer Liaison

Request
Company based in Umhlanga seeks to employ a Booking Consultant & Customer Liaison to be responsible for answering and booking accommodation enquiries.     Minimum Requirements:   Must to be computer literate with Microsoft Office  Must have the ability to provide excellent customer service to ensure customer satisfaction  Proficient internet and e-mail skills  Proficient administration skills  Effective data capturing skills  Ability to efficiently perform all filing duties  Must have excellent telephone etiquette  Excellent communication skills written and verbal Skills & Competencies:...
16-07-2014 - gumtree.co.za save
 

Reservations Manager

Protea - Full
Protea Hotel Umhlanga Ridge VACANCY Reservations Manager Deadline: 25 July 2014 Duties and Responsibilities : Dealing with all incoming enquiries regarding accommodation availability, rates, etc, as well as taking, processing and confirming these reservations. Dealing with all written correspondence or communications with regards to the above. Furnishing all relevant GUESTS / CLIENTS with the necessary confirmation letters, or pro-forma invoices. Furnishing all relevant GUESTS / agents with pro-forma invoices and following up on these, so as to ensure payments are received on or before their...
16-07-2014 - gumtree.co.za save
 

Front Office Manager

Sandton
A Hotel based in Sandton is looking for a Front Office Manager to join their team.  MUST have experience of managing large teams in a busy Hotel environment. Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.  Prepare monthly reports and budget for front office department.  DUTIES AND RESPONSIBILITIES: Trains, cross –trains, and retrains all front office personnel. Participates in the selection of front office personnel. Schedules...
02-07-2014 - gumtree.co.za save
Queries related : front office monthly report
 

Front Desk Officer

Cape Town - Experienced
Hotel Group is looking for experienced and well presented Front Desk Officers. Must have a minimum of 5 years similar experience and be able to work shifts. Drivers licence an advantage. Salary R 5000. Duties and Responsibilities Register guests. Accommodates special requests whenever possible. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services...
29-06-2014 - gumtree.co.za save
 

Duty Manager at The Farmhouse Hotel

Langebaan
Hospitality Management company currently seeking to recruit a Duty Manager to join our boutique Hotel in Langebaan. Duties and responsibilities ·Maintain the most efficient check-in/out procedures ·Participate in progressive discipline ·Tend to guests ·Readily available at all times to deal with problems or complaints ·Ensure that service standards are improved and maintained ·Assist with quotes, reservations, management and service of all event related ·To carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing ·Participate in progressive...
01-07-2014 - gumtree.co.za save
 

Night Shift Front Office Co-ordinator

Sandton
4* Boutique Hotel in Sandton seeking a night shift front office co ordinator Duties and responsibilities include but are not limited to: Answer and direct telephone calls  Assist with queries and guests complaints  Make reservations, adjustments to reservations  Process payments and compile invoices of guests stay  Daily reporting and handovers  Guest check ins and guest check outs. Assisting the manager with various tasks. Requirements include: Apex knowledge/experience essential Minimum of 2 years experience in a hotel reception, preferably 4* or 5* background Polite, friendly person that...
23-06-2014 - gumtree.co.za save
 

Hotel Reservationist

Benoni
Lakes Hotel and Conference Centre 1 Country Lane, Lakesfield, Benoni   VACANCY   Reservationist (EE/AA)         The following vacancy has arisen in the Front Office Department.     Purpose   -       To Provide and efficient reception service, whilst ensuring all guests are dealt with in a hospitable and courteous manner.     Qualifications   -Must have matric certificate. -Diploma in Hotel Management - Familiar with Apex system   Experience   - Have 2 years experience in hotel environment. - Fluent in English. - Must be able to work under pressure.   Salary   R3500-R4500 NEG   Key...
23-06-2014 - gumtree.co.za save
 

Protea Hotel Empangeni Seeks - Reservations Agent

Empangeni
Protea Hotel Empangeni requires the position of a Reservationist. A minimum of Grade 12 is required. The successful applicant will have least three years of broad-based hospitality industry experience of which at least one year has been spent in the Front Office department or in Reservations. DUTIES, RESPONSIBILITIES AND PERFORMANCE STANDARDS  Must be able to work shifts  Sources, receives, enters and controls reservations information in the reservations system  Needs to have strong group experience  Collecting information when taking reservations in terms of Guaranteed Booking Policy. ...
27-06-2014 - gumtree.co.za save
 

Duty Manager @ R7000

Education: ·      Grade 12 or equivalent ·      Accommodation Certificate/ Hotel School diploma is advantageous Work experience:   ·      Previous experience in the same or similar position in a 4/5 star hotel ·      Familiar with all duties and procedures in Front Office, F&B, Housekeeping & Kitchen Departments ·      MS Office (Word, Excel and Email) is essential ·      Opera experience is essential ·      Micros experience is essential ·      Third language is advantageous Other: ·      Reliable, responsible and dependable to fulfil obligations ·      Attention to detail ·      Willingness...
23-06-2014 - gumtree.co.za save
 

LEGAL SECRETARY

Pretoria - Permanent
LEGAL SECRETARY Appointment: Permanent, fulltime Area: Lynnwood, Pretoria, Gauteng Salary: Market related Skills and knowledge: Computer literate in Word Typing speed of 60+ wpm and excellent dictation skills Fully conversant in English (speak and read) Ability to work independently, to work under pressure and to use initiative Attention to detail & willingness to learn critically important Ability to prioritize Ability to handle information related to the department with confidentiality Good organisational skills Qualification/s: Grade 12 (Matric) or equivalent Secretarial or Legal...
07-06-2014 - gumtree.co.za save
 

Protea Hotel Emapngeni Seeks Reservations Agent

Empangeni
Responsible for the following: ·         Dealing with all incoming enquiries regarding accommodation availability, rates, etc, as well as taking, processing and confirming these reservations. ·         Dealing with all written correspondence or communications with regards to the above. ·         Furnishing all relevant GUESTS / CLIENTS with the necessary confirmation letters, or pro-forma invoices. ·         Furnishing all relevant GUESTS / agents with pro-forma invoices and following up on these, so as to ensure payments are received on or before their due dates. ·         Collecting all...
03-06-2014 - gumtree.co.za save
 

Duty Manager at R 7 000

Langebaan
Hospitality Management company currently seeking to recruit a Duty Manager to join our boutique Hotel in Langebaan. Duties and responsibilities ·Maintain the most efficient check-in/out procedures ·Participate in progressive discipline ·Tend to guests ·Readily available at all times to deal with problems or complaints ·Ensure that service standards are improved and maintained ·Assist with quotes, reservations, management and service of all event related ·To carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing ·Participate in progressive...
01-06-2014 - gumtree.co.za save
 

Head Receptionist – Up-market, Exclusive Boutique Hotel

Cape Town - Part
Ref: KF1205EH Salary: R10 000 per month, negotiable plus benefits. Live out. Notes: Package includes Medical Aid and Pension Fund contributions. Meals on duty and uniforms provided. Shift work.  Leave: 9 days off per month. 30 days annual leave.  Employer Overview:  Luxury boutique hotel offering five-star luxury accommodation that is a home away from home.  World-renowned for its exceptional hospitality, extensive wine collection, superb cuisine and magnificent collection of fine art and sculpture, this luxury hotel was created for the for the enjoyment of the discerning traveler to South...
26-05-2014 - gumtree.co.za save
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duties and responsibilities of hotel reservation officer
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