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Escalation Letter To Manager

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Call Centre - Technical Support Agent

Cape Town
Salary:                   Market Related    Location:              Cape Town CBD Shifts:                   Required   About the role: My client is based in the CBD and eager to add a new member with previous Technical Call Centre experience to their Technical Support Department. The successful candidate must be willing to work operational shifts.   Duties Include: ·         Call Management (Escalation/notification) ·         Apply technical knowledge of the LPMs when resolving queries efficiently ·         Develop and maintain effective relationship with internal and external clients as well...
23-10-2014 - gumtree.co.za save
 

Senior Multi-Asset Class Investment Portfolio Manager

Johannesburg - Full time
Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register Senior Multi-Asset Class Investment Portfolio Manager Home » Jobs » Senior Multi-Asset Class In... Please click here to apply online for this position Job Information Category Other Location Johannesburg , Gauteng ( Sandton ) Contract Full Time Listed Mar 5, 2014 Expires May 4, 2014 Scope- to build...
05-03-2014 - jobspace.co.za save
 

Content Marketer and Social Media Strategist

Kenilworth - Full-time
Sable Group vacancy: Content Marketer and Social Media Specialist   Department:   Brand Location:         Kenilworth, Cape Town Start Date:       ASAP   We are looking for a full-time Content Marketer and Social Media Specialist to join our Brand team, to assist in our content and social media activities. Your skill set is diverse: you can write, edit, educate and set up strategies - but you also know just how to grow existing social media platforms and source new areas for engagement.   You’re perfect for this position if you:   Have a degree or diploma in journalism/communication/marketing...
17-10-2014 - gumtree.co.za save
 

Customer Services Team Leader

Cape Town
Salary: R 15 500 – R 19 000 CTC (Including Benefits)  Location: Cape Town CBD Rotational Shifts Between: 05:00 – 00:00   About the company: Growing concern seeking to employ Team Leaders in the Customer Services Department. Responsible for managing a team of up to 20 Agents. Reporting directly into the Call Centre Operations Manager.   Duties Include: 1.       People Management ·         Coaches the team in order to ensure quality of delivery meets the appropriate standard ·         Measures and manages the team to ensure out-of-line situations are immediately addressed ·         Communicates...
14-10-2014 - gumtree.co.za save
 

Groups & Events Coordinator

Cape Town
Fu nction   To optimise sales & profitability through an effective and efficient reservations process whilst enhancing relationships with existing clients.   Experience & Qualifications   ·         Diploma / Degree from a reputable hotel school ·         F&B and Front Office background preferred ·         Previous junior sales and reservations experience   Duties & Responsibilities   ·         Reviewing, monitoring and revising guest service standards, thereby enhancing guest satisfaction. ·         Assist & maintain an efficient administration system within the department. ·         To...
29-09-2014 - gumtree.co.za save
 

Customer Services Team Leader

Cape Town
Salary: R 17 000 Including Benefits   Location: Cape Town  About the company: Our client in the BPO industry is seeking to employ Team Leaders in their Customer Services Department.  Duties Include: 1. People Management • Coaches the team in order to ensure quality of delivery meets the appropriate standard • Measures and manages the team to ensure out-of-line situations are immediately addressed • Communicates information in a timely, accurate and understood manner to all team members • Ensure that all Human Resources policies and procedures are observed 2. Communication and Feedback •...
01-10-2014 - gumtree.co.za save
 

Call Center Customer Services Team Leader

Cape Town
Salary: R 17 000 CTC (Including Benefits)  Location: Cape Town CBD   About the company: Growing concern seeking to employ Team Leaders in the Customer Services Department. Responsible for managing a team of up to 20 Agents. Reporting directly into the Call Centre Operations Manager.   Duties Include: 1.       People Management ·         Coaches the team in order to ensure quality of delivery meets the appropriate standard ·         Measures and manages the team to ensure out-of-line situations are immediately addressed ·         Communicates information in a timely, accurate and understood...
03-10-2014 - gumtree.co.za save
 

Technical Support Agent

Cape Town
Salary:                   Market Related    Location:              Cape Town CBD Shifts:                   Required   About the role: My client is based in the CBD and eager to add a new member with previous Technical Call Centre experience to their Technical Support Department. The successful candidate must be willing to work operational shifts.   Duties Include: ·         Call Management (Escalation/notification) ·         Apply technical knowledge of the LPMs when resolving queries efficiently ·         Develop and maintain effective relationship with internal and external clients as well...
26-09-2014 - gumtree.co.za save
 

Recoveries Quick Cash Consultant

To ensure that the desired targets are achieved and relevant legal processes are finalised within the prescribed time limits. To expertly and cost effectively manage & reduce losses and increase cash flow whilst reducing the Bad Debt provisions. Ensuring company adherence/compliance to relevant legislation including company/shareholders policies and processes.   Bad Debt Focus on increasing cash flow.                                                                                     Compile monthly report to management and give feedback in terms of trends and observations regarding the...
28-09-2014 - gumtree.co.za save
 

Clinical: Stakeholder Liaison Officer (Registered Nurse) Randburg

Randburg
Clinical: Stakeholder Liaison Officer (Registered Nurse) Location: Randburg Salary: Market Related Managed healthcare concern requires the above resource to serve as liaison and provide professional client services to internal and external (member and service provider) clients for Managed Healthcare, as well as ensure clients perceive excellent service through all interactions.   Requirements Registered Nurse (registered with the SANC) Knowledge and understanding of legislative frameworks pertaining to Medical Schemes and Managed Healthcare Experience in Pre-Authorisation and Case Management...
30-09-2014 - gumtree.co.za save
 

Customer Services Team Leader

Cape Town
Salary: R 17 000 CTC (Including Benefits)  Location: Cape Town CBD   About the company: Growing concern seeking to employ Team Leaders in the Customer Services Department. Responsible for managing a team of up to 20 Agents. Reporting directly into the Call Centre Operations Manager.   Duties Include: 1.       People Management ·         Coaches the team in order to ensure quality of delivery meets the appropriate standard ·         Measures and manages the team to ensure out-of-line situations are immediately addressed ·         Communicates information in a timely, accurate and understood...
30-09-2014 - gumtree.co.za save
 

Customer Services Team Leader

Cape Town
Salary: R 17 000 CTC (Including Benefits)   Location: Cape Town CBD About the company: Growing concern seeking to employ Team Leaders in the Customer Services Department. Responsible for managing a team of up to 20 Agents. Reporting directly into the Call Centre Operations Manager. Duties Include: 1. People Management • Coaches the team in order to ensure quality of delivery meets the appropriate standard • Measures and manages the team to ensure out-of-line situations are immediately addressed • Communicates information in a timely, accurate and understood manner to all team members • Ensure...
24-09-2014 - gumtree.co.za save
 

Application Support Consultant

Cape Town
Overview: As an application support consultant you will be supporting our Dealer Management Software to our automotive dealership customers. The helpdesk provides a single point of contact to customers and partners for service requests, product usage assistance and software support. This is a career opportunity, not just a job. Please note that this is not a network/hardware or infrastructure support role. Job Role: Support consultant duties/tasks of which would include but not be limited to: 1. Answering incoming calls from users 2. Dealing with incoming e-mails 3. Ensuring existing open...
28-09-2014 - gumtree.co.za save
 

Customer Services Team Leader

Cape Town
Salary: R 17 000 CTC (Including Benefits)  Location: Cape Town CBD   About the company: Growing concern seeking to employ Team Leaders in the Customer Services Department. Responsible for managing a team of up to 20 Agents. Reporting directly into the Call Centre Operations Manager.   Duties Include: 1.       People Management ·         Coaches the team in order to ensure quality of delivery meets the appropriate standard ·         Measures and manages the team to ensure out-of-line situations are immediately addressed ·         Communicates information in a timely, accurate and understood...
26-09-2014 - gumtree.co.za save
 

Team Leader (Telemarketing)

Wynberg
Salary:                   R12 500 CTC per month Hours:                   Rotational shifts  Location:              Wynberg   About the company: My client is seeking to employ a Team Leader in their Telemarketing Department. The purpose of this role is to lead, guide, develop, support and manage a team of 12-15 Telesales Agents ensuring that key sales performance requirements are achieved and delivered in line with operational requirements, processes and systems.   Duties Include: 1.       Revenue and Efficiency: Ensure that the Team and the Agent’s key sales performance targets are met Ensure...
22-08-2014 - gumtree.co.za save
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