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Escalation Letter To Manager

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Customer Service Executive

Cape Town
Salary: Basic Salary + Medical Aid and Pension Location: CBD, Cape Town Rotational shifts Transport provided About the company: A leading Global Contact Centre is seeking to employ Customer Service Consultants. With stunning, state of the art offices in the City Centre. The company has a wonderful employee centric culture where they understand the value of a happy team and are eager to see their staff develop. Duties: • Handle all customer inquiries verbally and in writing • Identify customer needs to provide quality service • Manage and resolve customer service queries and complaints •...
27-04-2016 - gumtree.co.za save
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Senior Mainframe Operator (JCL, ZOS, CICS, JES, VTAM)

Pretoria - Full time
Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Company Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register (adsbygoogle = window.adsbygoogle || []).push({}); Senior Mainframe Operator (JCL, ZOS, CICS, JES, VTAM) Home » Jobs » Senior Mainframe Operator (... Please click here to apply online for this position Job Information Category Computers & IT Location Gauteng ( Pretoria ) Contract Full...
15-01-2016 - jobspace.co.za save
 

BPO Team Leader - CBD

Cape Town
Salary:Competitive Location: Cpt CBD About the company: A leading Global BPO business is seeking to employ a number of Team Leaders. With stunning, state of the art offices in the City Centre, this company places a high value on their people and their development and has a truly employee centric culture where they understand the value of a happy team. Duties Include: • Inspires, leads, engages, coaches, develops and motivates a team of dynamic & successful customer-facing agents to deliver the best sales & service in the client’s industry • Leads by example with a situational and adaptive...
12-04-2016 - gumtree.co.za save
 

Administrator

Johannesburg - Full time
Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Company Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register (adsbygoogle = window.adsbygoogle || []).push({}); Administrator Home » Jobs » Administrator Please click here to apply online for this position Job Information Category Administration Location Gauteng ( Johannesburg ) Contract Full Time Listed Dec 22, 2015 Expires Feb 20, 2016...
22-12-2015 - jobspace.co.za save
 

Customer Service Executive

Cape Town
Salary: Basic Salary + Medical Aid and Pension Location: CBD, Cape Town Rotational shifts Transport provided About the company: A leading Global Contact Centre is seeking to employ Customer Service Consultants. With stunning, state of the art offices in the City Centre. The company has a wonderful employee centric culture where they understand the value of a happy team and are eager to see their staff develop. Duties: • Handle all customer inquiries verbally and in writing • Identify customer needs to provide quality service • Manage and resolve customer service queries and complaints •...
13-04-2016 - gumtree.co.za save
 

Customer Complaints Officer required for a Financial Services provider

Bellville
Customer Complaints Officer required for a Financial Services provider Emerald Life is a financial services provider based in Bellville and require a fraudulent/ complaints officer to join their team. Key duties and responsibilities: · Responsible for investigating, resolution and reporting of all fraudulent/customer related complaints · To manage the resolution of customer complaints, within given timelines · To be the first contact for all customer related complaints · Must be an effective communicator and ensure all complaints are acknowledged in a timely manner and customers are kept...
31-03-2016 - gumtree.co.za save
 

Customer Service Agents – Contract

Cape Town
Salary:R 6500 Basic + R 2000 performance bonus Location: Cape Town Airport About the company: Our client, one of South Africa's leading contact centres is looking for people to complete surveys with Australian clients on a brand new start up campaign. Transport provided from home to office Duties: • Completing surveys with International clients in a professional manner • Ensuring accurate and comprehensive data capturing of customer information • To prioritize and manage workload • Escalating calls Requirements: • Neutral English Accent • Matric • ITC and Criminal Clear • Minimum of 2 years...
26-03-2016 - gumtree.co.za save
 

Accounts Receivable Administrator- 4 month temp position

Sandton - Full
To pro-actively pursue collection of customer accounts, monitor past dues, communicate with the business and drive continuous improvement RESPONSIBILITIES · Prepares and submits Payments of Intercompany and External Foreign Creditors · Conduct collection of customer accounts, via telephone (daily) and e-mails · Manage customer accounts – communicate terms and cut off dates; send letters of demand as appropriate · Escalate account queries as appropriate to the branch/business unit and drive credit note queries to resolution · Resolve account queries received from customers · Meet with internal...
28-01-2016 - gumtree.co.za save
 

Customer service sales consultants needed.

Cape Town
We are looking for customer service sales consultant join start now.Salary R7000 monthly.Responsibilities:Answering phone calls and emails. Assist with the complaints escalation and resolution process. Log new customer calls ensuring client priorities are met. Allocate work to creditors taking into consideration client needs. Where necessary, check system periodically to ensure creditors have sufficient and appropriate workload. Monitor returned job documentation and identify nonconformity. Manage client and customer expectations including conflict and problem resolution. Identify and escalate...
26-01-2016 - gumtree.co.za save
 

Senior Licencing Officer

Johannesburg
Salary: R26 000 CTC - R36 000 CTC Location: JHB About the company: Our client, a JSE Limited Company, established nearly 40 years ago who has investments and operations in the SA entertainment, leisure industry and is a formidable player in this industry is seeking a Senior Licensing Officer to join their organization. Duties: • Prioritizes workflow and has assignments completed by given deadline • Performs legal work of a preparatory nature and provides practical support on matters • Analyses legal documents • Makes recommendations to the compliance office • Identifies appropriate laws,...
25-01-2016 - gumtree.co.za save
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Sales executive

Main - Full
CSSI is hiring the best possible candidates in the market for the above position. The position requires an individual who has both the knowledge and experience to structure and maintain daily tasks and ability to show strong ability to sell and close deals in IT. Our office is looking for an individual who shows professionalism and a passion for working with people. We will look closely at candidates who present themselves with a positive attitude. In addition, a great work ethic and punctuality are very important. The position requires close liaison with the clients, providing assistance,...
23-12-2015 - gumtree.co.za save
 

Dialler Administrator

Parow
Salary: Market Related Location: Northern Suburbs About the company: Our client, a fast growing Financial Services Company, has an opportunity for a Dialler Administrator. The candidate must take ownership and accountability for the effective strategic and tactical management of the dialler activities. To constantly and passionately pursue initiatives, processes and solutions to further enhance and optimize the contact centre environment and to assist in encouraging and building culture of continuous improvement. The successful individual will have to be able to flourish in a fast paced...
02-12-2015 - gumtree.co.za save
 

Dialler Administrator

Parow
Salary: Market Related Location: Northern Suburbs About the company: Our client, a fast growing Financial Services Company, has an opportunity for a Dialler Administrator. The candidate must take ownership and accountability for the effective strategic and tactical management of the dialler activities. To constantly and passionately pursue initiatives, processes and solutions to further enhance and optimize the contact centre environment and to assist in encouraging and building culture of continuous improvement. The successful individual will have to be able to flourish in a fast paced...
28-11-2015 - gumtree.co.za save
 

Accounts Receivable

Midrand
The Accounts Receivable team member will be responsible for supporting the accounts receivable process in the organisation, which will entail recording, managing issues and making payments to group suppliers. Specific accountabilities include: Ensure invoicing and payment terms are in line with signed contracts. Assist in discussions with existing clients where contracts may need to be amended due to implementation of new accounting statements e.g. Revenue standard or change in commercial structure e.g. invoicing entity Apply customer payments Receive and log customer payments from remittance...
19-11-2015 - gumtree.co.za save
 

SENIOR ADMINISTRATOR – SALES AND NEW BUSINESS

Full
The position is aimed at a dynamic and performance driven individual who is able to deliver high quality outputs whilst at the same time working effectively with people. Job description: Full back up for all processes in Department Control quality output of communication Manage risk and membership retention Compile stats and reports Handle telephonic escalated queries Manage new business applications Manage and assist administration The successful candidate must be in possession of the following: Relevant work experience in the Medical Schemes Industry is a preference Matric or equivalent...
18-11-2015 - gumtree.co.za save
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