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Escalation Letter To Manager

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Head Client Concierge (Customer Services Manager)

Cape Town - Full
Job Location Cape Town Job Description ·         Manage a team of 5 Client Concierge members as we delight our customers by providing friendly and superb support by responding immediately to their queries via phone, live-chat and/or support software. ·         Provide continuous on the job training and support to the team. ·         Prepare and facilitate weekly team meetings. ·         Report key information and updates to the Directors on a weekly basis. ·         Identify core customer service and departments areas to improve on and propose solutions. ·         Exceed customer expectations...
25-07-2014 - gumtree.co.za save
 

Account Receivables Administrator

Sandton - Full
To pro-actively pursue collection of customer accounts, monitor past dues, communicate with the business and drive continuous improvement RESPONSIBILITIES • Prepares and submits Payments of Intercompany and External Foreign Creditors • Conduct collection of customer accounts, via telephone (daily) and e-mails • Manage customer accounts – communicate terms and cut off dates; send letters of demand as appropriate • Escalate account queries as appropriate to the branch/business unit and drive credit note queries to resolution • Resolve account queries received from customers • Meet with internal...
19-07-2014 - gumtree.co.za save
 

Service Desk Support Agents

Location - Experienced - Part
Salary:                   R7 500 Location:              Century City About the company: A well-established international company part of the fortune 500 list of companies with more than 50 employees in the Cape Town branch based at Century City seeks to employ an experienced Administrator. Duties Include: ·           Answer incoming calls to the service desk ·           Manage the service and consumable mailbox ·           Log incoming calls and emails for service requests and consumable orders ·           Ensure that calls are accurately logged and updated on the call logging system...
23-07-2014 - gumtree.co.za save
 

Love coding? Fresh out of school? Enter the web development market as a Junior Web Developer!

Full time
We’re looking for a Junior Web Developer to join our team. The position is for a young, enthusiastic programmer with a sound understanding of code logic who is looking to enter the market and/or join, grow and learn from a team of knowledgeable developers who are actively developing dynamic online systems. Formal qualification is not a prerequisite , however the candidate must have knowledge of PHP, MySQL, HTML, CSS and Javascript (ideally jQuery). Knowledge of the Laravel PHP Framework, Wordpress API and MongoDB is an advantage. What interests us is someone who grasps concepts quickly and has...
22-07-2014 - gumtree.co.za save
 

Help-desk technician

Cape Town - Part
An opportunity has arisen to be part of a leading IT Company in Cape Town. We are a young, dynamic team, and are looking to recruit a hardworking, energetic new member. The ideal candidate should have the ability to communicate information clearly and concisely, have good problem solving skills, have a positive client-friendly attitude, the ability to work under pressure - both solo and within a team environment. The Required Duties are:- ·         Managing all incoming IT Support calls and assisting clients with technical support telephonically ·         Mailbox setup and support o    POP...
17-07-2014 - gumtree.co.za save
 

Account Receivables Administrator 4 month Temp

Sandton - Full
SA NATIONALS NEED ONLY APPLY! • Prepares and submits Payments of Intercompany and External Foreign Creditors • Conduct collection of customer accounts, via telephone (daily) and e-mails • Manage customer accounts – communicate terms and cut off dates; send letters of demand as appropriate • Escalate account queries as appropriate to the branch/business unit and drive credit note queries to resolution • Resolve account queries received from customers • Meet with internal stakeholders to discuss areas of concern • Updating customer text (past dues) on financial system with relevant information •...
23-07-2014 - gumtree.co.za save
 

Contract Administrator

Cape Town - Part
Spark ATM Systems seek a client-focussed and energetic Contract Administrator who wants to be part of a dynamic and fast-paced work environment. The position exists in Paarden Eiland for a qualified individual who will enforce merchant contract terms and conditions, and coordinate all documentation in order to achieve greater customer satisfaction across our growing customer base. ROLE AND RESPONSIBILITIES:  • Prepare, send and follow up on all new applications received. • Ensure all new applications move through the correct channels, are approved and installed within the agreed SLA. • Assist...
20-07-2014 - gumtree.co.za save
 

Passionate about code? Join our team of veterans as a Junior Web Developer!

Full time
We’re looking for a Junior Web Developer to join our team. The position is for a young, enthusiastic programmer with a sound understanding of code logic who is looking to enter the market and/or join, grow and learn from a team of knowledgeable developers who are actively developing dynamic online systems. Formal qualification is not a prerequisite , however the candidate must have knowledge of PHP, MySQL, HTML, CSS and Javascript (ideally jQuery). Knowledge of the Laravel PHP Framework, Wordpress API and MongoDB is an advantage. What interests us is someone who grasps concepts quickly and has...
21-07-2014 - gumtree.co.za save
 

Team Leader (Telemarketing)

Wynberg
Salary:                   R12 500 CTC per month Hours:                   Rotational shifts (08h00 am – 18h30 pm) Location:              Wynberg   About the company: My client is seeking to employ a Team Leader in their Telemarketing Department. The purpose of this role is to lead, guide, develop, support and manage a team of 12-15 Telesales Agents ensuring that key sales performance requirements are achieved and delivered in line with operational requirements, processes and systems.   Duties Include: 1.       Revenue and Efficiency: Ensure that the Team and the Agent’s key sales performance...
13-07-2014 - gumtree.co.za save
 

Sales Executive needed for South Africa' leading Water Cooler Company - R9 500.00 basic + Comm

Cape Town - Permanent - Part
This is an exciting opportunity for a bright, motivated candidate to become the Sales Manager at Drinking Waters South Africa: a successful and rapidly expanding watercooler and drinking fountain company. This is a permanent position – the starting salary is R9 500.00 basic plus OTE (On Target Earning) and uncapped commission [do you need to say what the commission is?]   Responsibilities  We are looking for a highly organised and dynamic individual to increase sales and grow the business, working closely with our thriving business in the UK. Duties include: ·         Dealing with customer...
02-07-2014 - gumtree.co.za save
 

Team Leader (Telemarketing)

Wynberg
Salary: R12 500 CTC per month  Hours: Rotational shifts (08h00 am – 18h30 pm) Location:   Wynberg About the company: My client is seeking to employ a Team Leader in their Telemarketing Department. The purpose of this role is to lead, guide, develop, support and manage a team of 12-15 Telesales Agents ensuring that key sales performance requirements are achieved and delivered in line with operational requirements, processes and systems. Duties Include: 1. Revenue and Efficiency: • Ensure that the Team and the Agent’s key sales performance targets are met  • Ensure Team and Agent’s quality...
02-07-2014 - gumtree.co.za save
 

Team Leader (Telemarketing)

Wynberg
Salary:R12 500 CTC per month Hours:Rotational shifts (08h00 am – 18h30 pm) Location:Wynberg About the company: My client is seeking to employ a Team Leader in their Telemarketing Department. The purpose of this role is to lead, guide, develop, support and manage a team of 12-15 Telesales Agents ensuring that key sales performance requirements are achieved and delivered in line with operational requirements, processes and systems. Duties Include: 1. Revenue and Efficiency: • Ensure that the Team and the Agent’s key sales performance targets are met • Ensure Team and Agent’s quality standards...
30-06-2014 - gumtree.co.za save
 

Sales Executive needed for South Africa’ leading Water Cooler Company R9 500.00 basic + Comm

Cape Town - Permanent - Part
This is an exciting opportunity for a bright, motivated candidate to become the Sales Manager at Drinking Waters South Africa: a successful and rapidly expanding water cooler and drinking fountain company.  This is a permanent position – the starting salary is R 9 500.00 basic plus O.T.E (On Target Earning) and uncapped commission.  Responsibilities  We are looking for a highly organised and dynamic individual to increase sales and grow the business, working closely with our thriving business in the UK. Duties include: ·         Dealing with customer enquiries by phone and email, responding...
28-06-2014 - gumtree.co.za save
 

Team Leader (Telemarketing)

Wynberg
Salary:                   R12 500 CTC per month Hours:                   Rotational shifts (08h00 am – 18h30 pm) Location:              Wynberg   About the company: My client is seeking to employ a Team Leader in their Telemarketing Department. The purpose of this role is to lead, guide, develop, support and manage a team of 12-15 Telesales Agents ensuring that key sales performance requirements are achieved and delivered in line with operational requirements, processes and systems.   Duties Include: 1.       Revenue and Efficiency: Ensure that the Team and the Agent’s key sales performance...
30-06-2014 - gumtree.co.za save
 

Team Leader (Telemarketing)

Wynberg
Salary:                   R12 500 CTC per month Hours:                   Rotational shifts (08h00 am – 18h30 pm) Location:              Wynberg   About the company: My client is seeking to employ a Team Leader in their Telemarketing Department. The purpose of this role is to lead, guide, develop, support and manage a team of 12-15 Telesales Agents ensuring that key sales performance requirements are achieved and delivered in line with operational requirements, processes and systems.   Duties Include: 1.       Revenue and Efficiency: Ensure that the Team and the Agent’s key sales performance...
27-06-2014 - gumtree.co.za save
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escalation letter to manager
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