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Escalation Letter To Manager

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hand over responsibility letter to manager

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Technical Support Agent-Cape Town

Cape Town
POSITION:       Technical Support Agent  Salary:                   Market Related    Location:              Cape Town CBD Shifts:                   Required   About the role: My client is based in the CBD and eager to add a new member with previous Technical Call Centre experience to their Technical Support Department. The successful candidate must be willing to work operational shifts.   Duties Include: ·         Call Management (Escalation/notification) ·         Apply technical knowledge of the LPMs when resolving queries efficiently ·         Develop and maintain effective relationship...
19-11-2014 - gumtree.co.za save
 

Administrator Manager start January 2015

Johannesburg
Large wellestablished Electronic Service Systems Company currently has a vacancy for a Service Administrator to join the team. &8232;&8232; The role will be varied and include the following duties&8232; Meeting deadlines individual calls, reports, invoicing&8232; Communicating with customers, management and engineers &8232; Report writing both internal and external reports&8232; Pricing and invoicing dealing with invoice queries.&8232; Managing the escalation of jobs to ensure completion within predetermined timescales. &8232; Assisting with the day to day administration of installation...
07-11-2014 - jobs4jobs.com save
 

Debt Review Administrator

Bedfordview
Main Purpose: • To ensure that the debt review applications are captured & managed within the auspices of the NCR • To ensure that distributions are received, allocated and that the debt review ledger reports accurately Key responsibilities: • Load & maintain all debt review applications • Prepare and distribute all settlement and paid up letters • Action all general email correspondence • Escalate all relevant correspondence to other departments were necessary. • Handle all telephonic stakeholders’ ..... (continued)
03-11-2014 - bestjobs.co.za save
 

Support Technician-Cape Town

Cape Town
Salary: Market Related   Location:  Cape Town About the company: My client is seeking to employ a candidate who will respond to helpdesk queries, answer calls and escalate when needed in their Technical Support department. Duties Include: • Respond to tickets and calls logged via Support Desk  • Ensure expected mean time to response and mean time to resolve metrics are met on the Support Desk • Investigate, troubleshoot and resolve issues relating to connectivity over ISP network/ 3rd party partner networks or to ISP hosted services  • Ensure managed customer networks uptime and service...
17-11-2014 - gumtree.co.za save
 

Support Technician-Cape Town

Cape Town
Salary: Market Related Location:  Cape Town About the company: My client is seeking to employ a candidate who will respond to helpdesk queries, answer calls and escalate when needed in their Technical Support department.   Duties Include: ·         Respond to tickets and calls logged via Support Desk ·         Ensure expected mean time to response and mean time to resolve metrics are met on the Support Desk ·         Investigate, troubleshoot and resolve issues relating to connectivity over ISP network/ 3rd party partner networks or to ISP hosted services ·         Ensure managed customer...
13-11-2014 - gumtree.co.za save
 

Support Technician-Cape Town

Cape Town
POSITION: Support Technician Salary: Market Related Location:  Cape Town About the company: My client is seeking to employ a candidate who will respond to helpdesk queries, answer calls and escalate when needed in their Technical Support department.   Duties Include: ·         Respond to tickets and calls logged via Support Desk ·         Ensure expected mean time to response and mean time to resolve metrics are met on the Support Desk ·         Investigate, troubleshoot and resolve issues relating to connectivity over ISP network/ 3rd party partner networks or to ISP hosted services ·        ...
10-11-2014 - gumtree.co.za save
 

Technical Support Agent-CT

Cape Town
POSITION:       Technical Support Agent  Salary:                   Market Related    Location:              Cape Town CBD Shifts:                   Required   About the role: My client is based in the CBD and eager to add a new member with previous Technical Call Centre experience to their Technical Support Department. The successful candidate must be willing to work operational shifts.   Duties Include: ·         Call Management (Escalation/notification) ·         Apply technical knowledge of the LPMs when resolving queries efficiently ·         Develop and maintain effective relationship...
12-11-2014 - gumtree.co.za save
 

Call Centre Manager (Quality)

Cape Town
An additional Call Centre Manager is required for the Service Department. This role is focused on collaborating with the current Manager to improve agent qualitative performance, managing the resources within the Department appropriately, ensuring SLAs are met, leading and providing clear guidance and direction to the Leads/Coaches to achieve maximum efficiency and effectiveness. Highly adaptable individual with the ability to lead and manage in a highly stressed constantly changing environment. Your duties will now include, but will not be limited to: Managing Performance Manage OA Coaches...
09-11-2014 - gumtree.co.za save
 

Support Technician-Cape Town

Cape Town
POSITION: Support Technician Salary: Market Related Location:  Cape Town About the company: My client is seeking to employ a candidate who will respond to helpdesk queries, answer calls and escalate when needed in their Technical Support department.   Duties Include: ·         Respond to tickets and calls logged via Support Desk ·         Ensure expected mean time to response and mean time to resolve metrics are met on the Support Desk ·         Investigate, troubleshoot and resolve issues relating to connectivity over ISP network/ 3rd party partner networks or to ISP hosted services ·        ...
09-11-2014 - gumtree.co.za save
 

Top of the Class Graduates B. Bus. Sci or Equivalent

Review - Interim
Accounting: To prepare all components of interim and final accounts and associated monthly reconciliation packs for a variety of funds. Daily pricing and review of a number of OEIC funds using the In-house systems and Excel. Daily input and validation of all purchases, sales, corporate actions and dividends.  Preparation and review of cash and stock reconciliations, also reconciliations of expenses, interest, dividends and withholding tax. Preparation of yield calculations.  Preparation of monthly Trustee reconciliations and updating monthly trustee discrepancy letters. Responding to queries...
10-11-2014 - gumtree.co.za save
 

Personal Asssitant / Office Coordinator / All Rounder

Johannesburg
I believe I can add value to your organisation. My CV with contactable references and reference letters are available on request. I have 5+ years’ experience as a successful Personal Assistant and Office Coordinator. I have gained invaluable experience pertinent to this role and believe I can add value to your organisation. During my tenure with an Insurance Brokerage Company, I achieved a number of successes, including, but not limited to: Running the office in a managing capacity with all HR duties; distribution of the office’s workload; diary management; sales reporting, travel arrangements...
04-11-2014 - gumtree.co.za save
 

Support Technician

Cape Town
POSITION: Support Technician Salary: Market Related Location:  Cape Town About the company: My client is seeking to employ a candidate who will respond to helpdesk queries, answer calls and escalate when needed in their Technical Support department.   Duties Include: ·         Respond to tickets and calls logged via Support Desk ·         Ensure expected mean time to response and mean time to resolve metrics are met on the Support Desk ·         Investigate, troubleshoot and resolve issues relating to connectivity over ISP network/ 3rd party partner networks or to ISP hosted services ·        ...
08-11-2014 - gumtree.co.za save
 

IT Help desk agent

Cape Town
If you are a great help desk technician then its time you left your boring job and had some fun doing what you enjoy, we need you to join our family at Visualize IT. We work hard but we have much fun doing it, here you become a family member and not a number.   The ideal candidate should have the ability to communicate information clearly and concisely, have good problem solving skills, have a positive client-friendly attitude, the ability to work under pressure - both solo and within a team environment. The Required Duties are:- ·         Managing all incoming IT Support calls and assisting...
04-11-2014 - gumtree.co.za save
 

Senior Fund Accountant/ Team Leader

Review - Interim
Purpose Of Role: Combined accounting and pricing role within Investor Services. Daily Pricing: • Senior Fund Accountants are responsible for reviewing the production of accurate valuations and associated deliverables to meet client and publication deadlines. Accounting: • To prepare all components of interim and final accounts and associated monthly reconciliation packs for a variety of funds. Specific Duties: Daily Pricing: • Daily pricing and review of a number of OEIC funds using the Company’s in house systems and Excel.  • Daily input and validation of all purchases, sales, corporate...
31-10-2014 - gumtree.co.za save
 

Fund Accountant Associate 1

Review - Interim
Accounting: To prepare all components of interim and final accounts and associated monthly reconciliation packs for a variety of funds. Daily pricing and review of a number of OEIC funds using the In-house systems and Excel. Daily input and validation of all purchases, sales, corporate actions and dividends.  Preparation and review of cash and stock reconciliations, also reconciliations of expenses, interest, dividends and withholding tax. Preparation of yield calculations.  Preparation of monthly Trustee reconciliations and updating monthly trustee discrepancy letters. Responding to queries...
02-11-2014 - gumtree.co.za save
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escalation letter to manager
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