Customer Support Engineer - Mjm442 | Position-Summary-and-Primary-Objectives... | Durban | Job Mail | Job Vacancy in IT/Computer Other IT/Computer | Job Mail South AfricaDurban
Position Summary and Primary Objectives Primary objective is to provide 1st and 2nd tier telephonic/remote support, investigate (1st line trouble shooting), updated, escalated and resolved within set SLA times. Escalate to a Senior level if necessary, provide excellent customer service at all times. Adherence to internal and ITIL based processes and procedures. Adherence to daily, weekly and monthly operational tasks with a high level of work quality and Customer satisfaction is the primary objective Main Duties / Key Accountabilities •Provide 1st and 2nd tier telephonic/remote support...
12-12-2011 - junkmail.co.za
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Queries related to "first call response services" : duties of an it officer - responsibilities 2nd level support
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Risk Agent (english) | To-provide-the-first-level... | City Bowl | Job Mail | Job Vacancy in Sales/Marketing Call Centre | Job Mail South AfricaCape Town
To provide the first level of risk screening & customer service to markets & their players in accordance to set business rules & guidelines.Individuals with Risk Background Passionate,responsible & dedicated in their approach towards the Fraud Arena.Work 24/7 shifts.Knowledge of:Windows2000/XP professional/Office2000/XP/Internet Explorer 5.0/Microsoft Excel & Outlook/systems,i.e. Casper and Cash-in Manager
07-12-2011 - junkmail.co.za
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Call Centre AgentDurban
Main Responsibilities: Log calls promptly and accurately using the Service Desk system Ensure calls are allocated to correct teams for response and resolution Provide first line support to Adapt IT customers on technical issues telephonically Perform routine proactive system monitoring on a daily, weekly or monthly basis Assist and respond to status queries on logs and provide feedback to customer Customer service follow ups with customers Ensuring customer information on system is accurate and up to date ..... (continued)
23-11-2011 - bestjobs.co.za
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Customer Services Host - Portuguese & Spanish | PURPOSE-Reporting-to-the-Spanish... | City Bowl | Job Mail | Job Vacancy in Sales/Marketing Call Centre | Job Mail South AfricaCape Town - Full
PURPOSE Reporting to the Spanish Market Manager, the successful candidate will, as a member of the Customer Services team, be required to effectively provide a professional world class service to the needs of the organisations’ global players and customers (by telephone, email and online chats). This position entails rotational shift work based on the 24/7 operational requirements of the organisation and its clients. JOB REQUIREMENTS • Portuguese as a first language and fluency in written and spoken Spanish and English is essential • Tertiary qualification conducted in that first language or...
09-11-2011 - junkmail.co.za
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Queries related to "first call response services" : handling outgoing calls - productivity reports for a contact centre
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Customer Services Host - Italian | PURPOSE-Reporting-to-the-German... | City Bowl | Job Mail | Job Vacancy in Sales/Marketing Call Centre | Job Mail South AfricaCape Town - Full
PURPOSE Reporting to the German Market Manager, the successful candidate will, as a member of the Customer Services team, be required to effectively provide a professional world class service to the needs of the organisations’ global players and customers (by telephone, email and online chats). This position entails rotational shift work based on the 24/7 operational requirements of the organisation and its clients. JOB REQUIREMENTS • Italian as a first language and fluency in written and spoken English is essential • Tertiary qualification conducted in that first language or with that...
05-11-2011 - junkmail.co.za
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Queries related to "first call response services" : organisational skills and competencies
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Chef De Partie (nel1478vg) | Exclusive-5-Star-Lodge-in... | Mpumalanga | Job Mail | Job Vacancy in Professions Human Resource | Job Mail South AfricaMpumalanga
Exclusive 5 Star Lodge in the Sabi Sands as an exciting position available for a Chef de Partie. This world renowned Lodge requires a passionate and creative Chef de Partie. The successful incumbent would be responsible for preparation of meals to the highest standards and ensure the classiness and smooth operations of the kitchen. Minimum Requirements •Matric/ Grade 12 certificate •A minimum of 2 years cooking experience as a Chef de Partie in a Relais & Chateaux property of similar “internationally” recognised establishment •3 years apprenticeship in a formal training environment •Experience...
19-10-2011 - junkmail.co.za
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Resource Geologist (cdbajm) | An-Exploration-Evaluation-and-Environmental... | Gauteng | Job Mail | Job Vacancy in Engineering Mining Engineering | Job Mail South AfricaMay
An Exploration, Evaluation and Environmental company that provides specialist services on numerous international and local projects and has worked on different continents and numerous countries are looking for a Resource Geologist Appropriate post graduate degree 10 years multi-commodity geological experience and resource modeling experience Consulting experience Expert user on various modeling software Excellent technical knowledge and skills Resource evaluation & methodologies Reviewing, analyzing and preparing of resource statements Individual will be responsible for resource modeling and...
03-09-2011 - junkmail.co.za
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Rietfontein, Pta: Counter Sales Consultants (x3)Pretoria
Rietfontein, Pretoria: COUNTER SALES CONSULTANTS (X3) Minimum Requirements: -Non Employment Equity male or female (Caucasian/white) -Candidates aged older than 50 years will not be considered -Matric / Grade 12 -Fully bilingual (Afrikaans & English, Afrikaans first language) -Non smoker -Presentable with professional appearance and representation very important -Computer literate (MS Office & Windows) -Sales experience advantageous -Excellent telephone etiquette and ability to do telesales -Experience in Pastel Evolution (Point of Sale) advantageous - Knowledge of packaging industry...
30-08-2011 - vottle.com
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IT Technician POS/ATMKEY PERFORMANCE AREAS General • Assemble and prepare of Value added services systems and equipment • Site evaluation and preparation • Installation and user training • Implement system updates and retrofit programmes • Will be responsible for first time fault diagnosis and repair • Will need to eliminate recurring problems by identifying and logging calls • Evaluate and test new products and system software updates COMPETENCIES Qualifications • Minimum of Matric • MCSE or equivalent Network Certification The successful applicant must: • Have good verbal and written...
15-07-2011 - vottle.com
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Queries related to "first call response services" : technician key skills - technician atm
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Call Centre Agent ITRosebank
General • Telephonic first line support to external clients • Logging of calls on the call centre logging system • Follow up on issues logged until resolved • Reporting and statistics • Must be prepared to work standby and shifts • Must be prepared to work overtime COMPETENCIES Qualifications • Minimum of Matric The successful applicant must: • Have good verbal and written communication skills • Have a high level of client service orientation • Attention to detail/accuracy • Be self-driven and have high energy levels • Be organized and assertive • Be a logical thinker...
15-07-2011 - vottle.com
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Queries related to "first call response services" : call centre responsibilities - call centre agent responsibilities
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Jnr Restaurant ManagerPart
Want to be a part of Jozi’s hottest, hippest café and art spot? This is a great career opportunity if you are in the food and leisure industry to be a part of Odd Café, the vibey home of Jo’burg gourmet & design. We’re looking for someone really special, so to be a part of growing success, check this list:  Do you love food, flavours and have you got a flare for cooking?  Are you detail oriented and are you adept at running the business side of a restaurant and could you report well to the Snr Manager and founder of this lifestyle café brand?  Are you honest, have integrity...
12-07-2011 - vottle.com
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Queries related to "first call response services" : arts management jobs - service cooking
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Foreman Boksburg | Job MailBoksburg - Full
Foreman needed in Boksburg To ensure that the shift maintenance is conducted within the required parameters for Legal requirements, Safety and Environment requirements, Maintenance and Production Performance requirement, Quality requirements and Financial limits Email ... Ref as Foreman ... adhere to environment health and safety programmes and requirements To do first line staff management To supervise maintenance team To plan and schedule tasks and activities To oversee tasks and activities To ensure maintenance standards are adhered to Manage the relationship between Atlas Copco and the...
21-06-2011 - junkmail.co.za
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Queries related to "first call response services" : housekeeping personnel duties and responsibilities - foreman duties and responsibilities of housekeeping
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