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Front Office Department Responsibilities

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Front office guest relationship executive

Female Front office guest relationship executive   Job Responsibilities:Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. Receptionist Job Duties:Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.Directs visitors by maintaining employee and department directories; giving instructions.Maintains security by following procedures; monitoring logbook; issuing visitor badges.Maintains telecommunication system by following...
10-07-2015 - splashfind.net save
 

Front Office Manager - Hotel Industry

Cape Town
Our client is urgently looking for a Front Office Manager for their hotel in Cape Town. The purpose of this post is to take on the responsibility of supervision and control of all guest services and administration of the Front Office Department. Key Performance Areas: 1. Ensure that quotes and enquiries are dealt with in an efficient, prompt and friendly manner at all times. 2. Ensure that you follow the company's procedures with regards to confirmation of bookings at all times 3. Reports and statistics 4. Contacting of new customers 5. Contacting of existing customers 6. Follow up on leads 7....
08-07-2015 - gumtree.co.za save
 

HOTEL RECEPTIONIST

HOTEL RECEPTIONIST SALARY RANGE R5500 PER MONTH GREEN POINT One of the top Five Star Hotels in Cape is seeking to employ a Receptionist who has experience in the hospitality Industry THE IDEAL CANDIDATE MUST HAVE THE FOLLOWING: Experience in a similar position Computer literacy – Opera Good communication skills and fluent in English Good telephonic etiquette Well groomed and good inter personal skills Matric Grade 12 Hospitality Certificate / Diploma / NQF Level 2 KEY RESPONSIBILITIES:- Execution of all operations relating to guests staying in the hotel Checking guests in and out in a...
03-07-2015 - gumtree.co.za save
 

NIght Auditor

Location
IDENTIFICATION Job Title: Night Auditor Company: The V & A Hotel Area of Responsibility: Front Office, entire hotel in absence of Night Manager Location: Waterfront – Cape Town ACCOUNTABLE TO: Front Office Manager Night Manager Assistant Front Office Manager Duty Managers MINIMUM REQUIREMENTS: 1 year Night Audit experience and / or Hotel School Diploma and / or NQ equivalent Matric KEY PERFORMANCE AREAS · Completes an audit of the Hotel business done the previous day and verifies revenue taken as being correct. · Processes late Food and Beverage cash-ups. · Produces Emergency Back-up reports...
29-06-2015 - gumtree.co.za save
 

Front Office Manager Required for 5* Guest House

Stellenbosch
5* Guest House/Lodge is seeking to employ a Front Office Manager. Preferably a female with own transport, a minimum of 2-3 years experience. Hospitality diploma would be advantageous You would be required to work 196 hours a month split accordingly through shifts. Shift times are as follows 07:00am - 16:00pm or 12:00pm - 21:00pm. Please send through your updated CV with a recent photograph of yourself as well references. The starting salary is from R7 000 - R10 000 depending on experience. Position Summary Directly supervises all front office personnel and management trainees and ensures...
05-07-2015 - gumtree.co.za save
 

Front Office Manager, Stellenbosch , R18k per month + Benefit

Stellenbosch
Well known wine farm and 4 * Hotel in Stellenbosch seeking a Front Office Manager to join their team Stellenbosch R18 000 This position consists of the daily running of front office operations, managing the staff and the daily activities within the Front Office as well as act as the Manager on Duty for the hotel and dealing with all issues that may arise. Duties & responsibilities: • Promote an atmosphere of professional tranquillity in and around the front office areas, assuring guests and colleagues of the highest levels of service excellence and attention to detail • Actively engage guests...
04-07-2015 - gumtree.co.za save
 

Hotel Duty Manager

Sandton
Job Title: Duty Manager Job ID: 13778 Work Level: Manager Experience: 7 to 10 years Industry Sector: Hospitality Location: Sandton Salary: R15 000 CTC Skills Required: The Ideal candidate must have vast knowledge and experience working in both the front office and F&B departments. Must have a hospitality Diploma, with a minimum of 7 years experience. Must have experience working on both Micros and Opera systems. Candidate Description: All applicants should be neat and presentable. Must be able to think outside the box and think quick on their feet. Must be able to work well in a team and in...
01-07-2015 - gumtree.co.za save
 

Duty Manager - Hotel Industry

Cape Town
Our client is urgently looking for a Duty Manager for their Hotel in Cape Town. This position will report to the Front Office Manager. The purpose of this post is to take on the responsibility of the supervision and control of all guest services, Reservations, Guest Relations and administration of the Front Office Department. Key Responsibilities: 1. Ensure that you follow the company’s procedures with regards to confirmation of bookings at all times 2. Dealing with arrivals 3. Dealing with departures 4. Site inspections 5. To provide customer information and book external services 6. Dealing...
03-07-2015 - gumtree.co.za save
 

Assistant Front Office Manager

Cape Town - Experienced
A 4* Hotel in the heart of Cape Town is looking for an experienced Assistant Front Office Manager. Duties & Responsibilities will include: Can interpret financial results with regards to revenues, budgets, payroll, costs and expenses effectively Establish and monitor cost and expense control systems and procedures to achieve budget operating results Take corrective measures and actions to ensure highest possible profitability Maximises revenue through pro-active rather than re-active actions To personally and frequently check that the hotel guests are receiving the best possible service,...
02-07-2015 - gumtree.co.za save
 

Hotel Receptionist Position

Port Elizabeth
Our client urgently requires a receptionist for their hotel in Summerstrand, Port Elizabeth. As a Receptionist you will be responsible for reporting any comments, VIP arrivals or departures and other issues as they occur throughout the day to the Front Office Manager, Night Manager, Duty Manager and/or Lead Receptionist. As a Receptionist you will also need to ensure that the standards of the department meet and exceed the quality standards set and the expectations of our guests. Entry Requirements We are looking for individuals that understand what it takes to be the best and preferably with...
02-07-2015 - gumtree.co.za save
 

Hotel Front Office Duty Manager Vacancy

§ 1 years experience in a 4/5 * Hotel in a similar position § Hospitality diploma/ equivalent advantageous § Grade 12 . CORE COMPETENCIES § Ability to work in a pressurized environment § Willingness to work shifts § Excellent Organisational & Communication Skills § Computer Literacy – Opera essential § Presentable, well-spoken individual DUTIES & RESPONSIBILITIES The successful candidates will report to the Front Office Manager, and will liaise with: Financial Controller Front Office Staff Food & Beverage Department Housekeeping Department § Maintains good relationships with Guests and creates...
19-06-2015 - gumtree.co.za save
 

Receptionist / Hospitality Industry

Port Elizabeth
MAIN RESPONSIBILITIES: You will be responsible for providing a warm, friendly, professional welcome to our guests. Duties will include check-in and check-out, dealing with foreign exchange, processing payments, answering the telephone, taking reservations and dealing with all general guest requests Maximize customer satisfaction and utilisation of hotel facilities by promoting hotel outlets and other facilities to guests Adhere to Hotel and corporate guidelines Stays current with developments in the hotel by reviewing the handover log book each shift; updates log book for next shift Follows-up...
17-06-2015 - gumtree.co.za save
 

Night Receptionist

Port Elizabeth
MAIN RESPONSIBILITIES: You will be responsible for providing a warm, friendly, professional welcome to our guests. Duties will include check-in and check-out, dealing with foreign exchange, processing payments, answering the telephone, taking reservations and dealing with all general guest requests Maximize customer satisfaction and utilisation of hotel facilities by promoting hotel outlets and other facilities to guests Adhere to Hotel and corporate guidelines Stays current with developments in the hotel by reviewing the handover log book each shift; updates log book for next shift Follows-up...
14-06-2015 - gumtree.co.za save
 

HOTEL RECEPTIONIST - HOSPITALITY EXPERIENCE

HOTEL RECEPTIONIST - HOSPITALITY EXPERIENCE SALARY RANGE R5500 PER MONTH GREEN POINT One of the top Five Star Hotels in Cape is seeking to employ a Receptionist who has experience in the hospitality Industry THE IDEAL CANDIDATE MUST HAVE THE FOLLOWING: Experience in a similar position Computer literacy – Opera Good communication skills and fluent in English Good telephonic etiquette Well groomed and good inter personal skills Matric Grade 12 Hospitality Certificate / Diploma / NQF Level 2 KEY RESPONSIBILITIES:- Execution of all operations relating to guests staying in the hotel Checking guests...
12-06-2015 - gumtree.co.za save
 

Duty Manager, Stellenbosch, R10k per month + Benefits, Stellenbo

Stellenbosch
Well known wine farm and 4 * Hotel in Stellenbosch seeking a Duty Manager to join their team R9000 – R10 000 Duties and Responsibilities Actively engage guests in a professional, efficient and courteous manner Maintain highest standards of service within front office operations and between this and other departments Respond to and action all guest queries in a timely manner, ensuring positive results on every occasion Handle all necessary financial transactions and complete all assigned administrative functions with diligence and competence, liaising with day and night teams/ other departments...
09-06-2015 - gumtree.co.za save
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