Assistant Front Office Manager
Our client, an exclusive 5 star Hotel in Cape Town, requires an Assistant Front Office Manager. The successful incumbent will be responsible for coordinating and supervising the operational activities of the Front Desk, including overseeing guest check-ins and check-outs, providing exceptional customer service, supervising shift closings, performing house counts, reviewing daily arrivals and resolving guest complaints. Duties will include supervising attendance, attitudes, conduct and appearance of Front Office staff, facilitating billing and housekeeping discrepancies and maintaining...
28-10-2014 - gumtree.co.za