Support Centre Supervisor , Market related, Pietermaritzbu
Support Centre Supervisor Functions of the Job The purpose will be achieved through the following Functions: Managing the daily running of the call centre. Liaise with clients which they provide the first response for, as well as the third parties who supply products to the centre. Coordinate and motivate call centre staff. Receive calls from clients, e.g. queries, requests, orders and complaints. Contact clients with the aim of gathering information or resolving queries. Maintaining up-to-date knowledge of industry developments and involvement in networks architecture. Identifying internal /...
03-02-2015 - gumtree.co.za