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Guest Relations Officer Responsibilities

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Night Auditor

This job is strictly a night position with a shift running from 11pm-7am.  Job purpose of Night auditor is responsible for performing close of day scenarios for the hotel Front Office and account for daily activity by organizing and verifying information;  identifying and correcting discrepancies; posting accounts; running and distributing daily reports.  Key duties/responsibilities of Night auditor:  1. To follow all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift.  2. To produce...
12-10-2014 - gumtree.co.za save

Banqueting Coordinator

Job Summary : We are looking for a technically focused, detail orientated and highly organised teamplayer who can operate under pressure to liaise with all clients, ascertaining their requirements and co-ordinating these needs to ensure the successful execution of functions and conferences in a timely manner in accordance with the set standard of The Twelve Apostles Hotel and Spa, with the intention of ensuring that the highest standard of performance and service is achieved by all relevant parties.   Minimum Experience or Qualification : ·       Must have at least 1 years banqueting or...
11-10-2014 - gumtree.co.za save

Assistant Front Office Manager, Cape Town, R0 per month + to be

Cape Town - Experienced
Excellent package + medical aid + provident fund This renowned and stylish hotel urgently seeks the services of a highly motivated and experienced Assistant Front Office Manager to join their team. Main Purpose of the Job: Reporting to the Front Office Manager, the successful incumbent is expected to support and assist with the front office operational requirements and all related areas as required and to maintain the exceptional customer service standards expected in accordance with the Hotels and Resorts Policies and Procedures Education and Experience: •             A recognised...
09-10-2014 - gumtree.co.za save

Hotel Reservationist

Cape Town - Experienced
This deluxe boutique property seeks to appoint an experienced Hotel Reservationist who will be responsible for the effective co-ordination of all reservations and correspondence relating to group as well as individual bookings.   Selection criteria include:   ·         A fast, accurate typist; ·         A minimum of 2 years Front Office or Reservations experience in an upmarket 4* or 5* hotel; ·         A valid, un-endorsed code 08, SA driver’s license; ·         An organised, self-motivated team player, who works independently without close supervision. ·         Business minded, sense of...
08-10-2014 - gumtree.co.za save


Cape Town
My client in the V&A Waterfront is urgently seeking a Night Auditor with the following requirements and qualifications: Requirements ·       At least 1 year’s experience in a 4* or 5 * Front Office position of Receptionist, Night Auditor ·       Opera knowledge: Front Office, Reservations, Cashiering & Reporting – essential ·       Previous Auditing Experience an advantage ·       Computer Literate – Windows and experience in Word and Excel essential ·       Excellent Communication Skills ·       Excellent Guest Relations     Key Areas of Responsibility ·       Responsible for the auditing of...
13-10-2014 - gumtree.co.za save


HOTEL RECEPTIONIST SALARY RANGE R5000 – R5500 PER MONTH   GREEN POINT One of the top Five Star Hotels in Cape is seeking to employ a Receptionist who has experience in the hospitality Industry THE IDEAL CANDIDATE MUST HAVE THE FOLLOWING: Experience in a similar position Computer literacy – Opera Good communication skills and fluent in English Good telephonic etiquette Well groomed and good inter personal skills Matric Grade 12 Hospitality Certificate / Diploma / NQF Level 2 KEY RESPONSIBILITIES:- Execution of all operations relating to guests staying in the hotel Checking guests in and out in...
14-10-2014 - gumtree.co.za save

Hotel Receptionist, Cape Town

Cape Town - Experienced
R10 500  + benefits   This up market & stylish hotel urgently seeks the services of a highly motivated and experienced Hotel Receptionist to join their team.   MAIN PURPOSE OF THE JOB:   Reporting directly to the Front Office Manager, the successful incumbent with the primary focus on Guest interaction and to provide excellent Customer Service , is expected to provide and maintain the quality and standards of the hotel and in accordance  with Policies and Procedures.   EDUCATION, EXPERIENCE:   •             A appropriate recognized qualification would be advantageous •             At least 2-...
06-10-2014 - gumtree.co.za save

Receptionist - Intern

Qualifications Diploma or equivalent, Receptionist or related experience will be an advantage.  Summary  Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives.PRIMARY RESPONSIBILITIES Answer phones and operate a switchboard. Route calls to specific people. Answer inquiries about company. Greet visitors warmly and make sure they are comfortable. Call persons waiting for visitor and book...
06-10-2014 - gumtree.co.za save

Guest Liaison - 5* Boutique Hotel

Cape Town - Part
Kendrick Recruitment is now seeking a fantastic Guest Liaison for a 5* Boutique Hotel situated in Cape Town. This upmarket award winning hotel is seeking a strong candidate to assist the guests efficiently and courteously in all Front Office related functions and to recommend and provide information on local restaurants, activities, tours ect on a day to day basis.   Responsibilities for this role will include:   ·     Daily accurate completion of Guest list – This document is used by all departments for the daily running of the establishment. Email addresses to be added to the guest list as...
08-10-2014 - gumtree.co.za save

Reservations Agent

Cape Town
Function   To optimise sales & profitability through an effective and efficient reservations process whilst enhancing relationships with existing clients.   Experience & Qualifications   Diploma / Degree from a reputable hotel school 1 to 2 years experience in a similar position Front Office background preferred Previous junior sales experience   Duties & Responsibilities   Assist the Sales Team by making reservations at the hotel for FIT’s / groups / conferences, preparing rate proposals and following up on the business to ensure revenue. Assist & maintain an efficient administration system...
07-10-2014 - gumtree.co.za save


Cape Town
Key Responsibilities  Switchboard Duties: Answering telephone calls promptly and efficiently Screening and directing of calls  Assist staff with outbound and international calls  Recording of messages correctly and forward timeously Make a good first impression Provide efficient trafficking of calls Obtaining accurate information to forward calls efficiently Maintaining office morale and good telephone etiquette Guest Relation Greet visitors in a friendly and professional manner Organizing of refreshments as per customer requirements Directing visitors to appropriate contact and ensuring that...
05-10-2014 - gumtree.co.za save

Luxurious Hotel Front of House Manager

Constantia - Experienced
Luxurious Hotel Front of House Manager A great opportunity exists for an experienced  Junior Front of House Manager  within a leading 5 star Hotel based in the Southern Suburbs of Cape Town.  We are looking for an individual with a genuine desire to provide the finest standards of hospitality and services, whilst bringing joy to our guests.  Requirements, Specifications and Qualifications needed: ·         Minimum Grade 12 ·         Tertiary Qualification – Food and Beverage Qualification - essential ·         2 years’ experience in a similar environment  - high end property ·         OPERA...
07-10-2014 - gumtree.co.za save


Cape Town
COST CONTROLLER SALARY R9 500 - R12 000 PER MONTH GREEN POINT One of the top Hotels based in Cape Town is seeking to employ a Cost Controller who will be reporting to the Food & Beverage Manager The ideal candidate will have:- •    Matric /Grade 12 •    Hotel School Diploma or National Qualification equivalent •    3 years’ experience in the hotel industry •    Exceptional knowledge of Micros, Fidelio as well as MS Office •    Fully bilingual in English and Afrikaans, both written and spoken •    Computer literate •    Exceptionally well groomed, well spoken, outgoing and willingness to work...
07-10-2014 - gumtree.co.za save

General Manager Operations- Cape Town, R45k - 50k per month, Cap

Cape Town
Overview Our client a National Food and Beverage Operations Management company seeks the professional services of a General Manager Operations for their multi - branded Food and Beverage outlets and Conference Centre in Cape Town. Remuneration R - R CTC Skills, Experience & Educational Requirements Hospitality Management Diploma / Degree - prerequisite Additional Degree such as MBA or Bcom would be a definite advantage Minimum of 5 - 10 years operational experience in Food and Beverage at a Senior Management level Must have large F&B operations experience either from casino operations or large...
06-10-2014 - gumtree.co.za save

Admin/Junior Reservations Consultant

Position:  Reservations Consultant   A young, dynamic and rapidly growing property management and villa rental company is looking for suitable candidates to work as a reservations consultant.  This role is very people and admin orientated, and consultants will deal with guests, Travel Agents and Tour Operators throughout the enquiry process.  Consultant’s responsibilities include sales via email and phone, handling administration of bookings, managing deposits and liaising with Guest Relations staff.  The job will be primarily office based, but may require some on-the-road work so having your...
09-10-2014 - gumtree.co.za save
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