Hotel Beauty Spa Manager - preopening
Cape Town - Experienced - Full
We are recruiting an experienced Beauty Spa Manager to lead all spa aspects of the pre-opening and launch in May 2015 of a super-luxury boutique hotel and spa in the Cape Winelands. Key performance areas include: Customer Service • Anticipate, identify and ensure customer needs are being met in the best possible way. • Develop and deliver credible, competitive, value-plus service to the customer. • Develop and maintain compensation guidelines for customer complaint handling. • Exhibit a professional attitude, diplomacy and an ability to handle difficult situations. • Guide staff to become...
20-08-2014 - gumtree.co.za