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It Escalation Email Format

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escalation format

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IT Trainer

May
Job Description: Provide training to end users on a variety of software applications, but focusing on the Group Bespoke Software. Assist help desk team with software queries. • Design course materials and other documents as may be necessary. • Prepare the learning environment and resources, including setting up IT equipment. • Deliver training programmes to clients either in a group classroom setting, online or on a one-to-one basis. • Evaluate the effectiveness of the training and course outcomes. • Prepare post course report for Management. • Keeping up to date with relevant systems,...
17-02-2015 - gumtree.co.za save
 

Business Analyst (Intermediate) – Online Digital – Sandton

Sandton - Experienced - Full time
Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register Business Analyst (Intermediate) – Online Digital – Sandton Home » Jobs » Business Analyst (Intermedi... Please click here to apply online for this position Job Information Category Business Analyst Location South Africa ( Gauteng ) Contract Full Time Pay (Negotiable) Listed Mar 7, 2014 Expires May 6,...
07-03-2014 - jobspace.co.za save
 

It Support Technician Century City

It Support Technician Century City My Client provides a variety of web development, design and consulting services. With a Robust and Funky Environment, you will be working for a very fast paced company; being able to meet deadlines, no matter what effort is required. You will be surrounded by a diverse and cultural environment where you will be a self motivated, focussed and dynamic individual to fit in with what my client has to offer. Skills Required: • Knowledge and experience on Windows 7, Windows Server 2008 R2 and Office 2007 • Ability to diagnose and fix Hardware / Software...
27-06-2013 - vottle.com save
 

Systems Trainer/Accounting

Job Description: Assist with support on the software C Move. Researching account discrepancies. Provide training to end users on a variety of software applications, but focusing on the Group Bespoke Software. Assist help desk team with software queries. Update the User Manuals on the Intranet up to date. • Support processing of a variety of transaction such as receipts, invoices, statements, payments and journals. • Research and verify Accounting data errors. • Research and resolves Accounting discrepancies. • Assist in the Export / Import of branch accounting files. • Respond to queries in...
16-02-2015 - gumtree.co.za save
 

Looking for Itialian speaking call centre agents R15 to R20K

Johannesburg - Part
Assists all Italian users/clients (primary language). - Assists with overflow for English speaking customers (secondary language). - Responds to incoming customer queries via all contact mediums (call, live chat and email). - Ensures that all communication (in Italian and English) with our users/clients is of the required/expected quality. - Ensures that all communication and volume received is dealt with and responded to in the required timeframe and manner. - Ensures that all customers are correctly assisted and retained. - Completes assigned outbounding tasks within the required time frame....
09-02-2015 - gumtree.co.za save
 

IT Trainer/Accounting

IT Trainer / Accounting Job Description: Assist with support on the software C Move. Researching account discrepancies. Provide training to end users on a variety of software applications, but focusing on the Group Bespoke Software. Assist help desk team with software queries. Update the User Manuals on the Intranet up to date. • Support processing of a variety of transaction such as receipts, invoices, statements, payments and journals. • Research and verify Accounting data errors. • Research and resolves Accounting discrepancies. • Assist in the Export / Import of branch accounting files. •...
24-01-2015 - gumtree.co.za save
 

IT Trainer, Cape Town

Cape Town
IT Trainer, Cape Town Job Description: Provide training to end users on a variety of software applications, but focusing on the Group Bespoke Software. Assist help desk team with software queries. • Design course materials and other documents as may be necessary. • Prepare the learning environment and resources, including setting up IT equipment. • Deliver training programmes to clients either in a group classroom setting, online or on a one-to-one basis. • Evaluate the effectiveness of the training and course outcomes. • Prepare post course report for Management. • Keeping up to date with...
24-01-2015 - gumtree.co.za save
 

SAP PM Lead

Johannesburg
Our Mining Client seeks suitable candidate to appoint in the SAP PM Global Solution Lead position, reporting to the Global Service Manager. Provides global system solutions for business requirements in the PM SAP domain and ensures technical alignment to the functional operating model. Ensures that the functional system solution adheres to leading practice. Qualifications: Relevant technical/IT degree or diploma Relevant SAP training/accreditation – K3/K4 Experience: At least 5 years’ experience in a similar role In-depth understanding of the PM landscape, Both Engineering and Mining (Work...
15-01-2015 - gumtree.co.za save
 

IT Support Agent - Century City

Cape Town
  IT Support Agent Century City My Client provides a variety of web development, design and consulting services.  With a Robust and Funky Environment, you will be working for a very fast paced company; being able to meet deadlines, no matter what effort is required. You will be surrounded by a diverse and cultural environment where you will be a self motivated, focused and dynamic individual to fit in with what my client has to offer.   Skills Required :   Knowledge and experience on Windows 7, Windows Server 2008 R2 and Office 2007 Ability to diagnose and fix Hardware / Software problems...
10-01-2015 - gumtree.co.za save
Queries related : data center manager salary
 

D829 - IT SUPPORT TECHNICIAN : SALARY R8 000 / R12 000 : TABLEVIEW

Cape Town
PLEASE NOTE:  ONLY CAPE TOWN BASED APPLICANTS WILL BE CONSIDERED FOR THIS VACANCY!   Dynamic, upbeat expanding IT Specialist based in Tableview offer long term career opportunity! Minimum Requirements   Knowledge and experience on Windows 7, Windows Server 2008 R2 and Office 2007 ·        Ability to diagnose and fix Hardware / Software problems ·        Exposure and knowledge of Printers, Networks, WI-FI, Bluetooth, Hard-drives, ·        Ability to install, configure and replace computer components ·        Excellent interpersonal and communication skills (written & verbal) ·        Task...
02-12-2014 - gumtree.co.za save
 

IT Service Manager - Midrand (experience is a must) contract based

Midrand - Experienced - Part
IT Service Manager - Midrand (experience is a must) contract based   Job Summary We are looking to recruit a service manager, for an ISP with offices all over. With ISP or telecoms experience. Contract based position Need someone who can start immediately.  1 NOVEMBER preferably. Living in the Midrand or Centurion areas.   Job Description The Role: Service Manager for Networking team Position: * To lead the service function within the business, consisting of service desk and network engineering, to ensure support issues and customer escalations are dealt with within SLA`s, delivering the best...
21-10-2014 - gumtree.co.za save
 

PORTFOLIO MANAGER - RETAIL -1459

Cape Town - Full
PORTFOLIO MANAGER CAPE TOWN (1459)   Have a positive attitude, good customer relationship skills, a born leader and self starter able to plan, organize and manage, a team player this is the position for you. Salary remuneration                                                   R 55 000 – R60 000 per month Commission Cell Phone Lap top 20 working days per annum   KEY QUALIFICATIONS Degree or equivalent in IT and/or Business Management Minimum experience required 5 – 7 years   EXPERIENCE: - 5 years and IT operational experience - Exposure to major accounts and major projects - Exposure to major...
17-08-2014 - gumtree.co.za save
 

OA Installation Engineer (OA) needed – Fourways

Midrand - Full
Installation Engineer (OA) needed – Fourways Our client in Fourways/Broadacres is in need of an installation engineer who will report to the service manager.   Purpose of Job To action Pre-installations, do network configuration, complete all installations, setup user training groups and demo`s;      a)       Time Management / Non project rollouts- Setup an appointment for site inspection/surveys, set appointment for installations, liaise with customer`s IT department for availability. b)       Client relationship- After installation completion make sure the customer is 100% satisfied,...
03-07-2014 - gumtree.co.za save
 

Customer Experience Officer needed Fourways/Broadacres – Good customer skills & Admin

Johannesburg - Experienced
Job Summary Responsible for the operational implementation of the customer retention strategy. First point of contact is to ensure the resolution of customer queries and pro-actively manage customer satisfaction through the application of customer relationship management processes and policies. Job Responsibilities ·        Performs accurate monthly reporting based on cost, SLA and volume ·        Manage client issue log ·        Ensures process is followed for asset register to be updated as and when required. This will include serial number swaps, movement and or amendment as and when...
05-07-2014 - gumtree.co.za save
 

IT Support Agent

Expectations
My Client based in Century City is hiring a focused, self-motivated and dynamic individual to join their IT team. You will be required to provide professional technical support to meet the needs of the organization.  This position entails rotational shift work based on the 24/7 operational requirements of the organization and its clients.   Reporting to the Manager: IT Support as an IT Support Technician your duties will include but not be limited to:   Duties: ·         Installing, Configuring, Maintaining and Troubleshooting of user workstations on company LAN ·         Format and Reload of...
22-04-2014 - gumtree.co.za save
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