Home > Head Of Service > Customer > 

Kpi Of Customer Service Representative

1 - 15 of 23 jobs
sorted by : Pertinence - Date
   
 

Operations Manager - Financial Services (Phonesured)

Umhlanga Rocks
Purpose of the job To manage all aspects of the insurance business and operations Key performance areas To manage all aspects of the insurance business and operations namely (detailed below): • Insurance Administration • Ensure that all processes are compliant with FAIS and other as well as with agreed service level requirements. • Pricing / premiums • New business take-on • Updates • Cancellations / refunds / retention • Claims • Billing • Customer service / support • Underwriting • Training material • Advertising / marketing • TCF • Monitor all KPI’s and initiate investigations where...
06-08-2014 - osclass.com save
 

Freight Forwarding Manager

Brackenfell
To manage compliance associated with the supply chain with the ultimate focus on freight forwarding (export documentation, adhering to compliance and dispatching of loads) This will involve key receivers such as Export Admin Teams, Supply Line, Freight Services, Import Couriers, Forwarding agents, Compliance, DC Operations Grade 12 Degree in Logistcs At least 5 years management experience in a freight forwarding environment Knowledge of compliance and SARS compliance export documentary processes Knowledge of multi modal documentation Knowledge in freight forwarding of exports into Africa...
25-07-2014 - gumtree.co.za save
 

Head of Supply Chain

Kwazulu - Full time
Cars for Sale Business directory Chat & Dating Classifieds Property Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Company Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register Head of Supply Chain Home » Jobs » Head of Supply Chain Please click here to apply online for this position Job Information Category Supply Chain Location South Africa ( Gauteng ) Contract Full Time Pay (Negotiable)...
07-09-2012 - jobspace.co.za save
 

Customer Service Manager - Mining Equipment

Johannesburg
Our client in the mining industry is looking for a Customer Service Manager with extensive mining equipment experience. KEY RESPONSIBILITIES High-level responsibilities include but are not limited to the following: Manage staff of Customer Service Representatives (CSRs) located in multiple countries (hiring; training/development; compensation; performance evaluation, etc.) Manage key analytical and operational reports and ascertain global compliance with established key performance indicators (KPI) ..... (continued)
08-08-2012 - bestjobs.co.za save
 

Technical Advisors

Bloemfontein
JOB DESCRIPTION   Purpose of the job.             ·      Represent Fleet Africa at internal and external customers and suppliers regarding technical (mechanical) issues and support.     Key performance areas (KPA).   ·      Maintenance cost control ·      Technical support to customers – re: Fleet Africa fleet ·      Maintaining supplier management ·      Application and specification assessment   Key performance indicator (KPI)   ·      Successful abuse recoveries ·      Successful warranty claims ·      Cost savings on major repair assessments ·      Fleet downtime Management ·     ...
23-07-2014 - gumtree.co.za save
 

Technical Advisors

Middelburg
Mpumalanga   JOB DESCRIPTION   Purpose of the job.             ·      Represent Fleet Africa at internal and external customers and suppliers regarding technical (mechanical) issues and support.     Key performance areas (KPA).   ·      Maintenance cost control ·      Technical support to customers – re: Fleet Africa fleet ·      Maintaining supplier management ·      Application and specification assessment   Key performance indicator (KPI)   ·      Successful abuse recoveries ·      Successful warranty claims ·      Cost savings on major repair assessments ·      Fleet downtime Management...
20-07-2014 - gumtree.co.za save
 

Position for an Independent Sales Representative

Pretoria
Job description: The job entails dealing with National Corporate Industries, selling and promoting the GYBE Design products. The candidate will be responsible for managing a portfolio of customers and building a trusted partnership for future reference. It will entail detailing with regional branding and marketing managers to ensure our product are selected and approved by the board members of large Banking, Property Agencies, Automotive and Consumables Manufacturing. Desired Skills and Experience: • Company runs from a web based cloud system for the updating on daily tasks, quotes and...
23-07-2014 - gumtree.co.za save
 

Technocal Advisors

Johannesburg
JOB DESCRIPTION Purpose of the job.      •    Represent Fleet Africa at internal and external customers and suppliers regarding technical (mechanical) issues and support. Key performance areas (KPA). •    Maintenance cost control •    Technical support to customers – re: Fleet Africa fleet •    Maintaining supplier management •    Application and specification assessment Key performance indicator (KPI) •    Successful abuse recoveries •    Successful warranty claims •    Cost savings on major repair assessments •    Fleet downtime Management •    Documented vehicle specifications •  ...
16-07-2014 - gumtree.co.za save
 

Operations Manager Financial Services - R25k - R30k negotiable

Review
To manage all aspects of the insurance business and operations Key performance areas: • Insurance Administration • Ensure that all processes are compliant with FAIS and other as well as with agreed service level requirements. • Pricing / premiums • New business take-on • Updates • Cancellations / refunds / retention • Claims • Billing • Customer service / support • Underwriting • Training material • Advertising / marketing • TCF • Monitor all KPI’s and initiate investigations where deviations are noted • Liaise with auditors to ensure all requirements are met – own as well as business partners...
27-06-2014 - gumtree.co.za save
 

Call Centre Manager

Randburg
The purpose of this role is to ensure the day to day management of a team of agents, in a manner that is in line with excellent service delivery. Furthermore, the role is also a centralized point of contact for the internal network of branches and other departments who rely on this role for guidance, strategic planning, client service management, and liaising with insurers/brokers to form relationships which assists in business growth.   Key Responsibilities   Leading and managing a team of 8 insurance agents Coaches the team in order to ensure quality of delivery meets the appropriate...
25-05-2014 - gumtree.co.za save
 

Customer Service Representative in Retail store, Market related,

Port Elizabeth
Leading Telecommunications company looking for target driven front line sales people for their various retail outlets in Port Elizabeth and Uitenhage. Requirements Matric (essential) Computer literate. clear criminal history clear credit history Applicants must be presentable and have an excellent command of the English language. EE position. Retail sales experience essential (min 1 - 2 years), not call centre telesales. Job KPI's Consumer satisfaction. In branded store: - accountable for cash and stock - accountable for sales and meeting sales targets - accountable for stock shortages -...
25-05-2014 - gumtree.co.za save
 

Junior Sales Rep

Cape Town
Position: Junior Sales Representative Department: Sales – Cape Town Line Manager: Sales Manager Starting Date: ASAP JOB SPECIFICATIONS: Purpose of the position: The purpose of this service is to represent Blastrite as a Junior Sales Representative. Summary of duties and responsibilities: • Manage the group of customers allocated, in doing so to meet or exceed the budget allocated to this group of customers • Reporting one’s progress on weekly Call Sheets and Activity Logs and on monthly Key Performance Indicator (KPI) meetings • Make outbound lead generation calls to prospective and existing...
20-05-2014 - gumtree.co.za save
 

Customer Service Agents (Call Centre)

Cape Town
Looking for a new career in Customer Service?? My Client requires young and dynamic Customer Service Agents to start asap Salary Breakdown (Successful Candidates) 1st Month Training - R 31.00 per hour 2nd Month Training - R 36.50 per hour 3rd Month Training - R 42.50 per hour After KPI achieved for 3 months - R 47.50 per hour 8 hour Shifts between 06:00am - 20:00pm with 2 consecutive days off KEY RESPONSIBILITIES Respond to queries raised by customers in a polite and friendly manner. Trouble shooting internet connections and trouble shooting General account enquiries assistance Process...
17-04-2014 - gumtree.co.za save
 

Extrusion and Pipe Sales Representative

Cape Town
Main aim of the position : The main aim of this position is to establish OKE as a preferred supplier of pipes and other extruded products such as extruded plastic profiles pipes and to implement measures aimed at constantly increasing the company’s market share by marketing and selling the existing product range as well as the manufacturing capacity of the business. It will include the marketing and selling of extrusions to markets and industries outside of the traditional Agricultural markets. It is required of this person to have excellent sales experience, proven networks and contacts...
06-07-2012 - gumtree.co.za save
Queries related : cv kpi reporting
 

FINANCIAL ADMINISTRATOR

Port Elizabeth
Financial Administrator (Uitenhage) Qualifications / Experience: •An appropriate tertiary qualification is a distinct advantage. •Grade 12 education with a sound mathematics orientation •Backed up with appropriate experience and service •Knowledge and aptitude regarding NLC and Lean Manufacturing processes •Aptitude for numbers and calculations •Drivers license and have own transport •Experience in a financial environment. •Excel advanced able to work on smart tools •Microsoft Office working knowledge and experience Duties: •Manage category B overtime management system. •Report and forecast on...
25-04-2012 - gumtree.co.za save
1 2 Next »   
kpi of customer service representative
  Create a free email alert for this search or    RSS flow for your search or    Send to a friend
Receive listings by email for :
kpi of customer service representative

My email address :
Error: invalid email address
You may cancel this alert at any time
Email from your friend :
Error: invalid email address
Your message :