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Kpi Of Customer Service Representative

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Operations Manager Financial Services - R25k - R30k negotiable

Review
To manage all aspects of the insurance business and operations Key performance areas: • Insurance Administration • Ensure that all processes are compliant with FAIS and other as well as with agreed service level requirements. • Pricing / premiums • New business take-on • Updates • Cancellations / refunds / retention • Claims • Billing • Customer service / support • Underwriting • Training material • Advertising / marketing • TCF • Monitor all KPI’s and initiate investigations where deviations are noted • Liaise with auditors to ensure all requirements are met – own as well as business partners...
27-06-2014 - gumtree.co.za save
 

Head of Supply Chain

Kwazulu - Full time
Cars for Sale Business directory Chat & Dating Classifieds Property Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Company Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register Head of Supply Chain Home » Jobs » Head of Supply Chain Please click here to apply online for this position Job Information Category Supply Chain Location South Africa ( Gauteng ) Contract Full Time Pay (Negotiable)...
07-09-2012 - jobspace.co.za save
 

Customer Service Manager - Mining Equipment

Johannesburg
Our client in the mining industry is looking for a Customer Service Manager with extensive mining equipment experience. KEY RESPONSIBILITIES High-level responsibilities include but are not limited to the following: Manage staff of Customer Service Representatives (CSRs) located in multiple countries (hiring; training/development; compensation; performance evaluation, etc.) Manage key analytical and operational reports and ascertain global compliance with established key performance indicators (KPI) ..... (continued)
08-08-2012 - bestjobs.co.za save
 

Call Centre Manager

Randburg
The purpose of this role is to ensure the day to day management of a team of agents, in a manner that is in line with excellent service delivery. Furthermore, the role is also a centralized point of contact for the internal network of branches and other departments who rely on this role for guidance, strategic planning, client service management, and liaising with insurers/brokers to form relationships which assists in business growth.   Key Responsibilities   Leading and managing a team of 8 insurance agents Coaches the team in order to ensure quality of delivery meets the appropriate...
25-05-2014 - gumtree.co.za save
 

Client Service Representative

Johannesburg - Permanent - Experienced - Full time
Cars for Sale Business directory Chat & Dating Classifieds Property Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Company Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register Client Service Representative Home » Jobs » Client Service Representati... Please click here to apply online for this position Job Information Category Customer Service Location Gauteng ( Johannesburg ) Contract Full...
20-02-2012 - jobspace.co.za save
 

On Site Supervisor

Pietermaritzburg
To be accountable for all aspects of supervising our client’s operation on site at their customer premises. Fleet planning and scheduling, communication with sales representatives, driver management, KPI management (service levels, payload optimisation, fuel consumptions, driving scores), rigid adherence to all safety requirements, equipment management & fleet appearance. Previous transport experience with a knowledge of the OHS Act (safety related matters) and be prepared to work after hours, including ..... (continued)
08-09-2011 - bestjobs.co.za save
Queries related : safety - supervisor fleet planning
 

Customer Service Representative in Retail store, Market related,

Port Elizabeth
Leading Telecommunications company looking for target driven front line sales people for their various retail outlets in Port Elizabeth and Uitenhage. Requirements Matric (essential) Computer literate. clear criminal history clear credit history Applicants must be presentable and have an excellent command of the English language. EE position. Retail sales experience essential (min 1 - 2 years), not call centre telesales. Job KPI's Consumer satisfaction. In branded store: - accountable for cash and stock - accountable for sales and meeting sales targets - accountable for stock shortages -...
25-05-2014 - gumtree.co.za save
 

SALES REPRESENTATIVE

Pretoria - Full time
KPI: * TOTAL SALES FUNCTION OF THE BUSINESS, SELLING OF VARIOUS COMPANY ACCESSORIES * SERVICING OF EXISTING CLIENTS AND COLD CANVASSING FOR NEW OR PREVIOUS CUSTOMERS * FOLLOW UP CUSTOMER COMPLAINTS OR PROBLEMS TIMEOUSLY * CONDUCT CLIENT VISITS ON A REGULAR SCHEDULED BASIS * ENSURE THAT MANUFACTURERS RECEIVE OBJECTIVE FEEDBACK ON THE EFFECTIVENESS OF PROMOTIONS QUALIFICATIONS AND EXPERIENCE: * SALES & MARKETING DIPLOMA OR EQUIVALENT * 2 TO 3 YEARS EXPERIENCE ESSENTIAL * MUST HAVE SELLING EXPERIENCE * SUCCESSFUL CANDIDATE MUST BE FROM PRETORIA AND THE SURROUNDING AREAS. * PREFERABLY FEMALE...
15-06-2010 - jobspace.co.za save
 

Junior Sales Rep

Cape Town
Position: Junior Sales Representative Department: Sales – Cape Town Line Manager: Sales Manager Starting Date: ASAP JOB SPECIFICATIONS: Purpose of the position: The purpose of this service is to represent Blastrite as a Junior Sales Representative. Summary of duties and responsibilities: • Manage the group of customers allocated, in doing so to meet or exceed the budget allocated to this group of customers • Reporting one’s progress on weekly Call Sheets and Activity Logs and on monthly Key Performance Indicator (KPI) meetings • Make outbound lead generation calls to prospective and existing...
20-05-2014 - gumtree.co.za save
 

Call Centre Manager

Pretoria - Full time
Some basic requirements for the candidate: • Motor industry experience essential (at least 3 years) • Call centre management experience essential (at least 2 years) • Operations management experience • Own transport • Professional candidate able to handle high stress levels • English & Afrikaans speaking • Matric plus relevant qualification • Advanced computer literacy • Excellent knowledge of SLA's, reporting and processes • Process driven • Position in Rosslyn but may need to travel to Midrand once weekly Detailed job description: • To maintain overall responsibility for performance of the...
01-04-2009 - jobspace.co.za save
 

Customer Service Agents (Call Centre)

Cape Town
Looking for a new career in Customer Service?? My Client requires young and dynamic Customer Service Agents to start asap Salary Breakdown (Successful Candidates) 1st Month Training - R 31.00 per hour 2nd Month Training - R 36.50 per hour 3rd Month Training - R 42.50 per hour After KPI achieved for 3 months - R 47.50 per hour 8 hour Shifts between 06:00am - 20:00pm with 2 consecutive days off KEY RESPONSIBILITIES Respond to queries raised by customers in a polite and friendly manner. Trouble shooting internet connections and trouble shooting General account enquiries assistance Process...
17-04-2014 - gumtree.co.za save
 

Extrusion and Pipe Sales Representative

Cape Town
Main aim of the position : The main aim of this position is to establish OKE as a preferred supplier of pipes and other extruded products such as extruded plastic profiles pipes and to implement measures aimed at constantly increasing the company’s market share by marketing and selling the existing product range as well as the manufacturing capacity of the business. It will include the marketing and selling of extrusions to markets and industries outside of the traditional Agricultural markets. It is required of this person to have excellent sales experience, proven networks and contacts...
06-07-2012 - gumtree.co.za save
Queries related : cv kpi reporting
 

FINANCIAL ADMINISTRATOR

Port Elizabeth
Financial Administrator (Uitenhage) Qualifications / Experience: •An appropriate tertiary qualification is a distinct advantage. •Grade 12 education with a sound mathematics orientation •Backed up with appropriate experience and service •Knowledge and aptitude regarding NLC and Lean Manufacturing processes •Aptitude for numbers and calculations •Drivers license and have own transport •Experience in a financial environment. •Excel advanced able to work on smart tools •Microsoft Office working knowledge and experience Duties: •Manage category B overtime management system. •Report and forecast on...
25-04-2012 - gumtree.co.za save
 

BCOM(IT, ECO, MGT&MKTG) DISTINCTIO​N IN SMART COURSE & 9YRS WORK

Durban - Part
Dear Sir/Madam Why hire me and what do I have to offer? A graduate BComm majoring in Economics, Information Technology, Marketing and Management from the University of Kwa Zulu-Natal in 2004. SMART HEALTH REPRESENTATIVE COURSE, DISTINCTION 83%, 03/12 I have done a Broad Based BEE Champions Course, Transcend Events and Training in 02/2011 Coupled with this I have 8 years of work experience from the customer service industry making me a very diversified and well balanced candidate with a range of skills. I have worked in the following indsutries: Banking(Wesbank) Logistics(UTi, On Site...
28-02-2012 - gumtree.co.za save
Queries related : bcom logistics - vodacom promoters
 

Senior Supervisor

Durban - Full
Logistics company based in Prospection seeks a Senior Supervisor. The candidate will be reporting to the Site Manager and will be responsible for ensuring that Driving Services Operations run both effectively and efficiently, as well as comply with its Customers Contractual Agreements. The ideal candidate must have / be: Matric Computer Literate in Microsoft Excel and Word Be pro-active Have strong written and verbal communication skills Have strong interpersonal, organisational, leadership and analytical skills Have previous senior supervisory experience Be accurate and have attention to...
20-02-2012 - gumtree.co.za save
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kpi of customer service representative
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