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Merchants Call Centre

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Fraud Administrator, R30 per hour, Cape Town

Cape Town
My client based in Goodwood seeks to employ Fraud Administrators for their Fraud Department. They are looking for well spoken, outspoken, dedicated and commited individuals. The core purpose of this role is to ensure that the departmental fraud prevention objectives for both our Cards and Loans portfolios are met.You will be required to deliver superior client service, and will be responsible to manage and administer queries concerning lost and stolen cards, fraud prevention, risk situations and to facilitate contact resolution of inbound & escalated queries received from our Customers and...
22-08-2014 - gumtree.co.za save
 

Dispatcher/Administrator

The responsibilities of the position include: Dispatching technicians and liaising with the relevant departments Proactive monitoring and auctioning of all critical sites Logging incidents for all customer interactions and updating with the relevant information Opening incidents for and informing technicians of all project requests where required Providing feedback on uptime and transaction reports Ensuring all incidents in the allocated area is updated at all times Logging on to take incoming calls when required The provision of excellent...
16-05-2014 - vottle.com save
 

BSC Agent (Call Centre): Commercial Client Care

Bellville
Purpose of the role: Agents in this area will be required to provide excellent service to the Bank’s commercial clients, i.e. ESTF (Employer Salary Transfer Facility) and Merchant Support by attending to telephonic and written enquiries within the agreed service levels. It will also be required to provide support to the Bank’s New Business Managers, Sales Managers, Sales Support Coordinators and Sales Representatives. This will be achieved by ensuring that a focused, high performance / high commitment environment is developed and sustained across the department in accordance to standards set...
27-08-2014 - gumtree.co.za save
 

Fraud Administrator, R40 per hour, Cape Town

Cape Town
My client based in Goodwood seeks to employ Fraud Administrators for their Fraud Department. They are looking for well spoken, outspoken, dedicated and commited individuals. The core purpose of this role is to ensure that the departmental fraud prevention objectives for both our Cards and Loans portfolios are met.You will be required to deliver superior client service, and will be responsible to manage and administer queries concerning lost and stolen cards, fraud prevention, risk situations and to facilitate contact resolution of inbound & escalated queries received from our Customers and...
23-08-2014 - gumtree.co.za save
 

Customer Service Agents

Cape Town
Provide, advise and liaise with customers and merchants in a professional manner whilst identifying the client’s needs via telephonic enquiry. Capturing of customer details in a timeous and accurate fashion in order to deliver quick, friendly and efficient customer service. KPI’s Ability to problem solve Motivated and target driven Good business acumen Ability to be proactive Solution oriented Technical and functional knowledge Excellent telephone manner Requirements Matric Call centre and/or financial services experience Ability to work shifts Neutral accent [advantageous] Computer literate...
12-08-2014 - gumtree.co.za save
 

Customer Service Agent

Cape Town
Provide, advise and liaise with customers and merchants in a professional manner whilst identifying the clients needs via telephonic enquiry. Capturing of customer details in a timeous and accurate fashion in order to deliver quick, friendly and efficient customer service. Responsibilities: Voice calls Email correspondence Excellent verbal and written skills Excellent telephone etiquette PC Literacy using MS Outlook, plus excellent keyboard skills Matric (Maths advantageous) Call centre experience A good package is on offer with a basic salary of R 8,500 per month plus offering a medical and...
09-07-2014 - gumtree.co.za save
 

Junior Administration Clerk

Cape Town
Since 1968, S. Keren Watch Group has been a leading watch, jewellery and fashion accessories distributor, being the exclusive agent for the iconic FOSSIL brand, as well as other internationally renowned fashion watch brands for sub-Saharan Africa. As our company continues to grow, an amazing opportunity has come up for a JUNIOR ADMINISTRATION CLERK, wanting to gain more corporate experience within the Finance Department. Job Specification • General administration and office admin • Preparing/update retail file • Submission of monthly turnover reports • Liaising with various merchant services...
05-07-2014 - gumtree.co.za save
 

Senior Customer Service Agent

Johannesburg
Provide, advise and liaise with customers and merchants in a professional manner whilst identifying the clients needs via telephonic enquiry. Capturing of customer details in a timeous and accurate fashion in order to deliver quick, friendly and efficient customer service. Responsibilities: Voice calls Email correspondence Excellent verbal and written skills Excellent telephone etiquette PC Literacy using MS Outlook, plus excellent keyboard skills Matric (Maths advantageous) Call centre experience A good package is on offer with a basic salary of R 9,500 per month plus offering a medical and...
27-06-2014 - gumtree.co.za save
 

Customer Service Agents [Financial Services]

Cape Town
Provide, advise and liaise with customers and merchants in a professional manner whilst identifying the client’s needs via telephonic enquiry. Capturing of customer details in a timeous and accurate fashion in order to deliver quick, friendly and efficient customer service. KPI’s Ability to problem solve Motivated and target driven Good business acumen Ability to be proactive Solution oriented Technical and functional knowledge Excellent telephone manner Requirements Matric Call centre and/or financial services experience Ability to work shifts Neutral accent [advantageous] Computer literate...
13-06-2014 - gumtree.co.za save
 

Edcon and ABSA Requires 5 Customer Service agents to start ASAP, Package R 7800 PER MONTH

Randburg
Provide, advise and liaise with customers and merchants in a professional manner whilst identifying the client’s needs via telephonic enquiry. Capturing of customer details in a timeous and accurate fashion in order to deliver quick, friendly and efficient customer service. Ability to problem solve Motivated and target driven  Good business acumen Ability to be proactive Solution oriented Technical and functional knowledge Excellent telephone manner Requirements Matric Call centre and/or financial services experience Ability to work shifts Neutral accent [advantageous]  Computer literate with...
09-06-2014 - gumtree.co.za save
 

Junior Administration Clerk (Finance Dept)

Since 1968, S. Keren Watch Group has been a leading watch, jewellery and fashion accessories distributor, being the exclusive agent for the iconic FOSSIL brand, as well as other internationally renowned fashion watch brands for sub-Saharan Africa.    As our company continues to grow, an amazing opportunity has come up for a JUNIOR ADMINISTRATION CLERK , wanting to gain more corporate experience within the Finance Department.    Job Specification Ø  General administration and office admin Ø  Preparing/update retail file Ø  Submission of monthly turnover reports Ø  Liaising with various merchant...
02-06-2014 - gumtree.co.za save
 

LOYALTY SALES AGENTS

Cape Town
A UK based company is looking for well spoken LOYALTY SALES AGENTS (MERCHANTS) REQUIREMENTS: -Matric or equivalent -6 months call centre with sales and retail sales experience( Telecommunications industry) Package: R4480 (during training) and R5548 once position goes “live” basic + weekly and monthly incentives – realistic earning potential R1000 – R5000 + travel door to door at R25 per trip ,if bring own car free underground parking, free smoothie bar/fruit, chill areas with access to internet, snooker tables, awesome offices, career opportunities, once training completed can study further...
04-06-2014 - gumtree.co.za save
 

Dispatcher/ Administrator, Observatory, Cape Town

Cape Town
The responsibilities of the position include:  Dispatching technicians and liaising with the relevant departments  Proactive monitoring and auctioning of all critical sites  Logging incidents for all customer interactions and updating with the relevant information  Opening incidents for and informing technicians of all project requests where required  Providing feedback on uptime and transaction reports  Ensuring all incidents in the allocated area is updated at all times  Logging on to take incoming calls when required  The provision of excellent service to our customers  Proactive...
14-05-2014 - gumtree.co.za save
 

Technical Contact Centre Dispatcher - Mowbray - R8 500 ctc

Cape Town
Dispatcher/Administrator in Cape Town.   Well established company offering Payment Solutions to clients needs a dynamic young lady who has the ability to multitask. Happy working in call centre, assisting in all technical queries and relief Reception   ESSENTIAL CRITERIA § Matric § Previous Technical Call Centre experience in a customer care environment § Happy to work in Reception (Previous Reception experience would help) § MS Office, General PC ability, read maps and plan routes § Must be willing to work weekends and public holidays   The responsibilities of the position include: §...
10-05-2014 - gumtree.co.za save
 

EFTPOS Operations Dispatcher - Sandton

Sandton
EFTPOS Operations Dispatcher in Johannesburg   Based in Sandton Salary:  R10 000 CTC Females to please apply   Would need to work every 3rd Sat of the month.  Flexible hours: 7 – 4 or 8 – 5   Must be WELL SPOKEN as you will be dealing with Merchants Very admin meticoulous as you will need to be up to date with all Technicians and their where-abouts GOOD ADMIN SKILLS to do daily timesheet, day planners, etc GOOD  EXCEL skills to do reports on   The responsibilities of the position include:  Dispatching of technicians to ensure SLA is met and callouts attended –GP & NW  Daily Technical callout...
16-04-2014 - gumtree.co.za save
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