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Merchants Call Centre

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Junior Finance Administrator

An amazing opportunity has come up for a JUNIOR FINANCE ADMINISTRATOR  wanting to gain more corporate experience within the Finance Department.   Job Specification ·         General administration and office admin ·         Preparing/update retail file ·         Submission of monthly turnover reports ·         Liaising with various merchant services divisions regards the accuracy and validity of payments and charge backs. ·         Client query resolution ·         Daily banking queries and verification ·         Filing of documents  ·         Liaise with outside parties to obtain information...
10-12-2014 - gumtree.co.za save
 

Merchant Acquiring Administrator

Johannesburg
Job Title: Merchant Acquiring Administrator Salary:      CTC: R12 000 – R14 000               KEY PERFORMANCE AREAS:     General:   ·       Checking and capturing all new agreements and create start-up packs for merchants ·       Process additional equipment forms, requests to terminate forms, changes in bank details ·       Update all spreadsheets including merchants list and invoicing schedule ·       Follow-up outstanding queries in respect of merchant acquiring, including call centre calls which require extensive telephonic interaction with merchants ·       Filing   Competencies:  ...
01-12-2014 - gumtree.co.za save
Queries related : general matric jobs
 

Technical Support Consultant, Market related, Westdene

Bloemfontein - Experienced
A Great fantastic opportunity is available for an experienced Technical Support Consultant, to join our growing team of professionals, working for one of South Africa's top JSE listed Telecommunications Company's based within the Westdene area of Bloemfontein. Key Responsibilities: Operational Efficiency Installations: Spectra terminals, online and batch terminals. Touch screens, online and batch touch screen. Gateways, installing software on a central server and ensuring all the tills have access to gateway. Rica. Mag encoders. Vending. Operational Efficiency (Training) Training given to all...
05-12-2014 - gumtree.co.za save
 

Merchant Acquiring Administrator

Rosebank
·        Checking and capturing all new agreements and create start-up packs for merchants ·        Process additional equipment forms, requests to terminate forms, changes in bank details ·        Update all spreadsheets including merchants list and invoicing schedule ·        Follow-up outstanding queries in respect of merchant acquiring, including call centre calls which require extensive telephonic interaction with merchants ·        Filing   Competencies:   Qualifications:   ·        Matric   The incumbent must:   ·        Have excellent communication skills essential for dealing with...
01-12-2014 - gumtree.co.za save
 

TRADE TESTED MECHANIC - CLAIMS ADMIN

Randburg
CALL CENTRE  position exists within the Automotive Division of the company for a qualified petrol / diesel mechanic Administrator: Claims (Fleet). The main responsibilities of the job is to manage the vehicle maintenance and repair costs by providing proactive authorisations to dealers for services and repairs or tyre replacements in line with budgets set for specific make and model vehicles Matric / N3 Trade Test - Mechanic Excellent communication Conflict management Leadership Decision making Interpersonal Problem Solving Computer literacy Planning & organising Job Description: To log and...
25-11-2014 - gumtree.co.za save
 

Fraud Administrator, Market related, Cape Town

Cape Town
-Description- Do you have experience within the banking industry?  You will have worked within the cards division and have had some experience working in a Fraud department. You have strong administrative skills and enjoy working in the fast-paced call-centre industry.  This position requires shift work between Monday - Sunday 8am - 10pm, with days off over weekends or during the week. -Education- Matric -Responsibilities- Detect and minimize fraudulent account activity. Timeously working disputes to meet NCA requirements Create fraud awareness both internally and with merchants Engage with...
01-11-2014 - gumtree.co.za save
 

Customer Support Executive - Call Centre

Newlands - Experienced - Full
ABOUT US Concorde Solutions is a Payment Service Provider and currently has a range of customers throughout South Africa processing card transactions with the Concorde operated payment software. A customer support centre is operated by experienced and highly trained Concorde staff are available to provide support for merchants in a range of industries. Some of these industries require access to support outside of normal office hours and support is available during these trading hours. Concorde Solution’s mission is to provide an industry leading integrated payment product that provides...
19-10-2014 - gumtree.co.za save
 

Help Desk Technician Sysaid Retail Portal. TSS Bulk PC Merchant Lite Call Centre/ Helpdesk

Midrand - Experienced
Help Desk Technician. Matric or higher. Advanced Excel. Pastel Evolution. Min 2 years previous experience in Help Desk Operation. Log call to Sysaid. Closing calls Sysaid. Assist in resolving issues experienced daily and reporting back to management. Long hours. telephone etiquette. Punctuality. Own transport. Non Smoker. Retail Portal functionality. TSS Bulk PC Merchant functionality. TSS PC Merchant Lite Functionality. Admin Site Functionality. IT Back Ground. A+ & N+ Advantage. Call centre Help Desk Experience. Please send cv on word format, certificates on pdf and photo please
02-10-2014 - gumtree.co.za save
 

Helpdesk Technician

Midrand - Experienced
A company seeks to employ a Helpdesk Technician to assist our existing help desk in providing high level of customer support ultimately resulting in the company image an reputation to excel Qualification: Matric or higher Advance Excel Pastel Evolution (Preferably) Previous experience in Helpdesk operation About 2 years experience Duties Answer inbound calls Log customer calls to Sysaid Assist and resolve 1st level support queries Re-assign calls to 2nd level support when required Follow up on calls logged for clients Closing calls on Sysaid Provide customer service of the highest level After...
01-10-2014 - gumtree.co.za save
 

Junior Administration Clerk

As our company continues to grow, an amazing opportunity has come up for a JUNIOR ADMINISTRATION CLERK , wanting to gain more corporate experience within the Finance Department.   Job Specification ·         General administration and office admin ·         Preparing/update retail file ·         Submission of monthly turnover reports ·         Liaising with various merchant services divisions regards the accuracy and validity of payments and charge backs. ·         Client query resolution ·         Daily banking queries and verification ·         Filing of documents  ·         Liaise with...
30-09-2014 - gumtree.co.za save
 

Customer Support Executive -- Call Centre --

Newlands - Full
ACCOUNTABILITIES · Install and test the various payment solutions including hardware and software as per company policy and standards. · Liaise directly with the support and administration team to develop and support the client base throughout South Africa and in particular the Western Cape. · Liaise with and support nominated customer accounts to enable achievement of the business objectives. · Work in the Concorde customer support centre and actively process customer queries in line with company policy. · Record all support activity by using eSynergy software as per training given. ·...
02-10-2014 - gumtree.co.za save
 

Fraud Administrator, R30 per hour, Cape Town

Cape Town
My client based in Goodwood seeks to employ Fraud Administrators for their Fraud Department. They are looking for well spoken, outspoken, dedicated and commited individuals. The core purpose of this role is to ensure that the departmental fraud prevention objectives for both our Cards and Loans portfolios are met.You will be required to deliver superior client service, and will be responsible to manage and administer queries concerning lost and stolen cards, fraud prevention, risk situations and to facilitate contact resolution of inbound & escalated queries received from our Customers and...
22-08-2014 - gumtree.co.za save
 

BSC Agent (Call Centre): Commercial Client Care

Bellville
Purpose of the role: Agents in this area will be required to provide excellent service to the Bank’s commercial clients, i.e. ESTF (Employer Salary Transfer Facility) and Merchant Support by attending to telephonic and written enquiries within the agreed service levels. It will also be required to provide support to the Bank’s New Business Managers, Sales Managers, Sales Support Coordinators and Sales Representatives. This will be achieved by ensuring that a focused, high performance / high commitment environment is developed and sustained across the department in accordance to standards set...
27-08-2014 - gumtree.co.za save
 

Fraud Administrator, R40 per hour, Cape Town

Cape Town
My client based in Goodwood seeks to employ Fraud Administrators for their Fraud Department. They are looking for well spoken, outspoken, dedicated and commited individuals. The core purpose of this role is to ensure that the departmental fraud prevention objectives for both our Cards and Loans portfolios are met.You will be required to deliver superior client service, and will be responsible to manage and administer queries concerning lost and stolen cards, fraud prevention, risk situations and to facilitate contact resolution of inbound & escalated queries received from our Customers and...
23-08-2014 - gumtree.co.za save
 

Customer Service Agents

Cape Town
Provide, advise and liaise with customers and merchants in a professional manner whilst identifying the client’s needs via telephonic enquiry. Capturing of customer details in a timeous and accurate fashion in order to deliver quick, friendly and efficient customer service. KPI’s Ability to problem solve Motivated and target driven Good business acumen Ability to be proactive Solution oriented Technical and functional knowledge Excellent telephone manner Requirements Matric Call centre and/or financial services experience Ability to work shifts Neutral accent [advantageous] Computer literate...
12-08-2014 - gumtree.co.za save
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