Team Leader / Coach
Purpose of the job: quality control, coach, refresher training and motivate call centre agents Minimum requirements: 1 year coaching experience, in a leadership role, matric essential, ms office. Job responsibilities: Effectively plan a coaching schedule, organizational skills and services of the operations department. Coach and mentor agents, assist in the improving sales per agent; ensure management is kept informed with any unresolved issues. Candidate should have conflict management skills, excellent communication and people skills, honest, flexible and a team player, sales techniques is a...
10-03-2015 - gumtree.co.za