Customer Relations Officer
Main Responsibilities / Outcomes Receiving and placing telephone calls. Maintain solid customer relationships by handling questions and concerns with speed and professionalism. Perform data entries and use in-house software program. Trouble shoots customer problems. Key Responsibilities Claims Processing for internal and external customers - To process all claims, incl. short supply, incorrect supply, oversupply and duplications Account Inquiries Masterfile update, discount adjustments, price adjustments, invoice request, e-commerce registration – all calls logged on Bookmaster Order...
27-09-2014 - gumtree.co.za