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Responsibilities Of A Call Centre Agent In Outbound

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Call Centre Team Leader - Outbound

Our client is a busy outbound call centre, offering gaming products to the international market. They are looking for a Shift Leader to join their team, mentor a team of 10 to 15 agents and ensure sales targets and quality targets are met. He or she will also be responsible for trouble shooting any technical issues. Duties include: Team Management Weekly performance meetings Motivating and energising staff Analysis of trends (number of calls, sales, losses) Reporting on all aspects of team performance Attendance reports Updating team status Human Resources Recruitment Interface between any...
25-02-2015 - gumtree.co.za save
 

Call centre agents wanted

Johannesburg - Part
The Role The successful candidates will be working as part of an extensive outbound team and will be responsible for handling all calls in a professional manner. The main duties will be as follows: • Speaking to current customers to promote offers, book
17-02-2015 - adsafrica.co.za save
 

Call Centre telesales agent needed

Sandton
Eseka is looking for a dedicated call centre telesales agent with a strong telephone manner. The incumbent will be responsible for targeted cold-calling, learning about a variety of different industries and making qualified appointments on behalf of clients as well as closing sales. Below are the requirements as well as the job specification. Please note that this position is for a call centre position. We are based in Rivonia, Sandton so preferably people who live in the area would be considered. Duties and Responsibilities: Receive and respond to inbound & outbound sales enquiries Close...
22-02-2015 - gumtree.co.za save
 

Customer Service Advisor

Pretoria
At Percepta, we are all about excellent customer service. To do that, we also need passionate people in our business who are committed to delivering our ultimate aim – Creating customer loyalty. Nothing pleases us more than an opportunity to bring more great talent into our business, so now may be your chance to get involved. Percepta is currently looking an enthusiastic temp customer relation agent who know how to balance having fun while working hard. If you enjoy a fast paced environment and working with a great team, keep reading! Position Summary Handle inbound and outbound calls and...
21-02-2015 - gumtree.co.za save
 

Outbound Call Centre Agents Required

Cape Town - Full
Outbound Call Centre Agents Required Great Opportunity exists for Dynamic Target Driven individuals. Key Responsibilities: Generate Sales in order to meet daily & weekly targets. Be able to effectively prioritize workload and manage time. Work effectively in a team and continues training and motivation of peers Requirements: Previous sales experience in a Outbound Contact Centre Excellent Communication skills - Multii-lingual Target Driven Ability to work as team Contactable references Full training will be provided upon success of interview. Salary: Commission based + Incentives If you meet...
19-02-2015 - gumtree.co.za save
 

Telesales & Support Agent

Bo - Experienced
Growth within our company has resulted in a vacancy for a Telesales and Helpdesk Consultant. The successful candidate will report directly to the Call Centre Manager The position will require the successful candidate to implement outbound sales calls(cold calls) and provide technical support to existing clients. Top level duties revolve around: · Outbound telesales to new businesses with a set daily call/activity volume (100% cold calling). · Outbound telesales to existing clients to upsell and cross sell product offering. · Minimum achievement of monthly sales targets. · Completion of sales...
22-02-2015 - gumtree.co.za save
 

Call Centre Agent - outbound support centre

Cape Town
We are looking for a Call Centre Agent for outbound calls for our support call centre. Responsibilities will include: Outbound cold-calling of prospective clients Handling and managing of client complaints; client satisfaction determination Managing the data base verification process & performing repair revenue drive Partner liaison Handling incoming (phone & web) new sales enquiries & new client/partner cold calling Delivering superior internal and external client service Performing general admin & adhoc duties Generate reports & reporting Experience required: Customer 1st level telephonic...
15-02-2015 - gumtree.co.za save
 

Call Centre Agent - Sales (Relevant experience as indicated below)

Location - Experienced
POSITION: Sales Agent Salary : R113 000 PA Location: Cape Town - Northern Suburbs About the role: My client is based is a financial services provider looking for experienced agents in their call centre. The successful candidate MUST have FAIS accreditation. Key Responsibilities: - Contract hours delivered (Productivity) - Complete Outbound presentations - Service incoming call traffic - Maximize business opportunities - Achieve business Sales Targets - Achieve business Leads Targets - Resolve complaints and objections - Quality / Record customer information - Product accreditation - Ongoing...
11-02-2015 - gumtree.co.za save
 

Sales Consultants - Call Centre

Location - Experienced
POSITION: Sales Agent Salary : R113 000 PA Location: Cape Town - Northern Suburbs About the role: My client is based is a financial services provider looking for experienced agents in their call centre. The successful candidate MUST have FAIS accreditation. Key Responsibilities: - Contract hours delivered (Productivity) - Complete Outbound presentations - Service incoming call traffic - Maximize business opportunities - Achieve business Sales Targets - Achieve business Leads Targets - Resolve complaints and objections - Quality / Record customer information - Product accreditation - Ongoing...
11-02-2015 - gumtree.co.za save
 

Call Centre Agent - Sales (Relevant experience as indicated below essential)

Location - Experienced
POSITION: Sales Agent Salary : R113 000 PA Location: Cape Town - Northern Suburbs About the role: My client is based is a financial services provider looking for experienced agents in their call centre. The successful candidate MUST have FAIS accreditation. Key Responsibilities: - Contract hours delivered (Productivity) - Complete Outbound presentations - Service incoming call traffic - Maximize business opportunities - Achieve business Sales Targets - Achieve business Leads Targets - Resolve complaints and objections - Quality / Record customer information - Product accreditation - Ongoing...
15-02-2015 - gumtree.co.za save
 

Looking for Itialian speaking call centre agents R15 to R20K

Johannesburg - Part
Assists all Italian users/clients (primary language). - Assists with overflow for English speaking customers (secondary language). - Responds to incoming customer queries via all contact mediums (call, live chat and email). - Ensures that all communication (in Italian and English) with our users/clients is of the required/expected quality. - Ensures that all communication and volume received is dealt with and responded to in the required timeframe and manner. - Ensures that all customers are correctly assisted and retained. - Completes assigned outbounding tasks within the required time frame....
09-02-2015 - gumtree.co.za save
 

Call Centre Sales Consultant

Bellville - Experienced
POSITION: Sales Agent Salary : R113 000 PA Location: Cape Town - Northern Suburbs About the role: My client is based is a financial services provider looking for experienced agents in their call centre. The successful candidate MUST have FAIS accreditation. Key Responsibilities: - Contract hours delivered (Productivity) - Complete Outbound presentations - Service incoming call traffic - Maximize business opportunities - Achieve business Sales Targets - Achieve business Leads Targets - Resolve complaints and objections - Quality / Record customer information - Product accreditation - Ongoing...
08-02-2015 - gumtree.co.za save
 

We are looking for a Call Centre Agent - outbound

Cape Town
We are looking for a Call Centre Agent for outbound calls for our support call centre. Responsibilities will include: Outbound cold-calling of prospective clients Handling and managing of client complaints; client satisfaction determination Managing the data base verification process & performing repair revenue drive Partner liaison Handling incoming (phone & web) new sales enquiries & new client/partner cold calling Delivering superior internal and external client service Performing general admin & adhoc duties Generate reports & reporting Experience required: Customer 1st level telephonic...
05-02-2015 - gumtree.co.za save
 

Call Centre Agent - Sales (must have previous call centre sales experience)

Location - Experienced
POSITION: Sales Agent Salary : R113 000 PA Location: Cape Town - Northern Suburbs About the role: My client is based is a financial services provider looking for experienced agents in their call centre. The successful candidate MUST have FAIS accreditation. Key Responsibilities: - Contract hours delivered (Productivity) - Complete Outbound presentations - Service incoming call traffic - Maximize business opportunities - Achieve business Sales Targets - Achieve business Leads Targets - Resolve complaints and objections - Quality / Record customer information - Product accreditation - Ongoing...
06-02-2015 - gumtree.co.za save
 

Outbound Call Centre Agents Required

Cape Town - Full
Outbound Call Centre Agents Required Great Opportunity exists for Dynamic Target Driven individuals. Key Responsibilities: Generate Sales in order to meet daily & weekly targets. Be able to effectively prioritize workload and manage time. Work effectively in a team and continues training and motivation of peers Requirements: Previous sales experience in a Outbound Contact Centre Excellent Communication skills - Multii-lingual Target Driven Ability to work as team Contact references Full training will be provided upon success of interview. Salary: Commission based + Incentives If you meet the...
01-02-2015 - gumtree.co.za save
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responsibilities of a call centre agent in outbound
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