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Responsibilities Of A Call Centre Agent In Outbound

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Outbound Call Center Sales Agent (Investments and Long Term Insurance)

Bellville
Outbound Sales Consultants PERSONAL FINANCE: This division is responsible for the company’s retail business in South Africa. It provides a comprehensive range of competitive financial solutions across all market segments. The Contact Centre based in Bellville, Cape Town currently has twenty (20) vacancies for Outbound Sales Consultants. You will report to the Outbound Team Manager and work in a technically advanced and evolving call centre. Your role will be to achieve sales targets in a high-paced, innovative and growing environment. Minimum requirements • Grade 12 or a relevant NQF 4...
20-03-2015 - gumtree.co.za save
 

Team Leader Outbound Call Centre Durban

Durban
Out busy outbound call centre, offering insurence products to the local market requires a Young, Vibrany, energetic, knowledgeble Team Leader Required to mentor a team of 15 to 20 agents and ensure sales targets and quality targets are met.   He or she will also be responsible for trouble shooting any technical issues.  Duties include: Team Management Weekly performance meetings Motivating and energising staff Analysis of trends (number of calls, sales, losses) Reporting on all aspects of team performance Attendance reports Updating team status Human Resources Coaching Interface between any...
18-03-2015 - gumtree.co.za save
 

Sales Agents

Mount Edgecombe
Position - Sales Agents Purpose of Job An an outbound sales agent your role will include calling previous or existing customers and selling them the various products by establishing relationships and building a great rapport and finally getting the sale. Must be target driven Minimum Qualifications & Experience Matriculated, computer literate Sales experience - comprehensive motor & household insurance 6 months sales experience in a call centre Job Responsibilities Updating and maintenance of database Appropriate negotiation with potential customers Problem and query resolution High levels of...
15-03-2015 - gumtree.co.za save
 

Telesales & Support Agent

Bo
The position will require the successful candidate to implement outbound sales calls(cold calls) and provide technical support to existing clients. Top level duties revolve around: · Outbound telesales to new businesses with a set daily call/activity volume (100% cold calling). · Outbound telesales to existing clients to upsell and cross sell product offering. · Minimum achievement of monthly sales targets. · Responsible for responding to client enquiries timeously, effectively and efficiently. · Maintain up to date knowledge of all products for sales and service. Skills required · Microsoft...
12-03-2015 - gumtree.co.za save
 

Team Leader Wanted-sales call centre- Durban central

Durban
Out busy outbound call centre, offering insurence products to the local market requires a Young, Vibrany, energetic, knowledgeble Team Leader Required to mentor a team of 15 to 20 agents and ensure sales targets and quality targets are met.   He or she will also be responsible for trouble shooting any technical issues.  Duties include: Team Management Weekly performance meetings Motivating and energising staff Analysis of trends (number of calls, sales, losses) Reporting on all aspects of team performance Attendance reports Updating team status Human Resources Coaching Interface between any...
13-03-2015 - gumtree.co.za save
 

Outbound Call Centre Agents Required.... URGENTLY!!!!

Cape Town - Full
Outbound Call Centre Agents Required URGENTLY This is a Great opportunity for Dynamic Target Driven Individuals. Work in an exciting environment in Cape Town CBD. Call Centre Agent Job Responsibilities: Make sales by analyzing Client information, determining eligibility and placing Client under Debt Review. Call Centre Agent Job Duties: · Call the client, verify and capture information accurately. · Determine eligibility by comparing client information to requirements. · Must be customer focused and sales driven. · Informs clients by explaining procedures; answering questions; providing...
11-03-2015 - gumtree.co.za save
Queries related : call centre cape town
 

Outbound Call Center Sales Agent

Bellville
Outbound Sales Consultants PERSONAL FINANCE: This division is responsible for the company’s retail business in South Africa. It provides a comprehensive range of competitive financial solutions across all market segments. The Contact Centre based in Bellville, Cape Town currently has twenty (20) vacancies for Outbound Sales Consultants. You will report to the Outbound Team Manager and work in a technically advanced and evolving call centre. Your role will be to achieve sales targets in a high-paced, innovative and growing environment. Minimum requirements • Grade 12 or a relevant NQF 4...
12-03-2015 - gumtree.co.za save
 

Call Centre Agent for outbound support Centre

Cape Town
We are looking for a Call Centre Agent for outbound calls for our support call centre. Responsibilities will include: Outbound cold-calling of prospective clients Handling and managing of client complaints; client satisfaction determination Managing the data base verification process & performing repair revenue drive Partner liaison Handling incoming (phone & web) new sales enquiries & new client/partner cold calling Delivering superior internal and external client service Performing general admin & adhoc duties Generate reports & reporting Experience required: Customer 1st level telephonic...
13-03-2015 - gumtree.co.za save
 

Loans Specialist

Deal
Overview: An exciting career opportunity has become available for SIB (Supplier Introduced Business) Loans Specialists to deal with various external suppliers who act as lead generators for Direct Axis. The external suppliers have various Marketing strategies that entice the customer to apply for a personal loan. The lead is routed to the SIB Loans Specialist who acts as a pioneer for Direct Axis by offering world class service and confirming whether the client is eligible for a Direct Axis loan application. Requirements: - Matric - Fluency in English and Afrikaans / African third language -...
13-03-2015 - gumtree.co.za save
Queries related : loan agents required
 

Loans Specialist

Deal
An exciting career opportunity has become available for SIB (Supplier Introduced Business) Loans Specialists to deal with various external suppliers who act as lead generators for Direct Axis. The external suppliers have various Marketing strategies that entice the customer to apply for a personal loan. The lead is routed to the SIB Loans Specialist who acts as a pioneer for Direct Axis by offering world class service and confirming whether the client is eligible for a Direct Axis loan application. Requirements: - Matric - Fluency in English and Afrikaans / African third language - RE and FAIS...
11-03-2015 - gumtree.co.za save
 

Pharmaceutical Call Centre Agent

Cape Town - Experienced
Leading Pharmaceutical Company seeks mature, professional and experienced Call Centre Agent to join their dynamic team. This is a rare and exceptional opportunity to join an industry leader!! Requirements: Matric Min. 3 years working experience in a Medical/Pharmaceutical Customer Care environment. Must have inbound and outbound call centre experience within the pharmaceutical industry Syspro and/or SAP knowledge a definite advantage Excellent communication skills – fully bilingual Knowledge of private and government sector hospitals Knowledge of credit procedures and tenders Computer Literate...
12-03-2015 - gumtree.co.za save
 

Quality Assessor - Contact Centre

Newlands
Quality Assessor - Contact Centre Excellent work opportunity for a pro-active, assertive and reliable QA with experience of working in a call centre or contact centre environment. A customer services background is advantageous. Our client is based in Claremont – the successful candidate will join a team of QA’s working with mainly outbound sales teams….a great working environment! To be considered you have the following skills, abilities and experience: · Matric · 2-3 years Quality Assessor experience within an outbound sales environment · Experience with voice logging systems · Excellent...
05-03-2015 - gumtree.co.za save
 

Dialler Specialist/Administrator, Market related, Cape Town

Goodwood
Our client based in Cape Town Goodwood seeks to employ a Dialler Specialist/Administrator for their call centre. Key Relationships: - Product & Marketing - Sales & CS management Team - Operations resource Team - Sales & Marketing MIS & Data Analyst Manage, coordinate and facilitate system and process improvement initiatives related to enhancement of the Connect Sales processes - Analyze and give input to workflows and call flows for optimal customer experience. - Maintain & test IVR workflows - Forecast short-term and long-term inbound call volume and outbound volume for multiple scopes of...
03-03-2015 - gumtree.co.za save
 

Pharmaceutical Call Centre Agent - JHB ( Midrand)

Midrand - Experienced
Pharmaceutical Call Centre Agent – JHB (Midrand) Leading Pharmaceutical Company seeks mature, professional and experienced Call Centre Agent to join their dynamic team. This is a rare and exceptional opportunity to join an industry leader!! Requirements: Matric Min. 3 years working experience in a Medical/Pharmaceutical Customer Care environment. Must have inbound and outbound call centre experience within the pharmaceutical industry Syspro and/or SAP knowledge a definite advantage Excellent communication skills – fully bilingual Knowledge of private and government sector hospitals Knowledge...
07-03-2015 - gumtree.co.za save
 

Control Centre Agents

Durban
Well established company in Riverhorse Valley is looking to appoint Control Centre Agents. REQUIREMENTS: •Must have Matric •Must be Psira registered with a minimum E grade security qualification.. •Must have the ability to work under pressure and adhere to policies and procedures at all times. •Computer literate with excellent communication skills. •Requires an individual with excellent telephone etiquette and a good customer service background •Must be able to work 12 hour shifts and flexible to work extended hours where necessary. RESPONSIBILITIES: • Handling of Inbound and Outbound Calls •...
02-03-2015 - gumtree.co.za save
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responsibilities of a call centre agent in outbound
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