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Responsibilities Of A Outbound Call Centre Agent

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Italian Agents - Leading Gaming Concern - Call Centre Support

Johannesburg - Part
Assists all Italian users/clients (primary language).  Assists with overflow for English speaking customers (secondary language).  Responds to incoming customer queries via all contact mediums (call, live chat and e- mail). Ensures that all communication (in Italian and English) with our users/clients is of the required/expected quality. Ensures that all communication and volume received is dealt with and responded to in the required timeframe and manner. Ensures that all customers are correctly assisted and retained. Completes assigned outbounding tasks within the required time frame. Assists...
27-10-2014 - gumtree.co.za save
 

Call Centre Sales Agent

Sales Agents are required within a busy Call Centre based in Umhlanga.   Minimum Requirements: Matric Previous sales experience, within a Call Centre environment. In depth product knowledge.   Purpose of Job: To test the sale of new products through various outbound or inbound campaigns, including but not limited to cold calling, sms lead generation and customer surveys. The role also includes retentions which is a service provided to retain and secure orders placed, thereby reducing the cancellation rate.    Key Performance Areas: Sales Quality of sale Success rates Conversion rates Make...
26-10-2014 - gumtree.co.za save
 

Call Centre Manager

May
Minimum Requirements Matric Minimum 2 years’ experience as a Call Centre Manager with Outbound Sales. Purpose of the Job The purpose of this position is to own the overall responsibility and accountability for the holistic performance, quality and development of the Campaign’s under their management in line with agreed targets and budgets as stipulated by the Head of Contact Centres. Key Performance Areas Manage day to day running of the campaign covering all Key Performance Areas Manage Overall Productivity of Agents, Team Leaders and Campaign Managers Oversee operation aspects of the...
15-10-2014 - gumtree.co.za save
 

Head of Site / General Manager

Bellville
The Head of Customer Operations (CO) will be responsible for the development, implementation & ongoing execution of the company’s Customer Service operations in South Africa, including Customer Services, Collections, and Fraud Operations. This role requires the continual development of subject matter and industry expertise as well as the ability to lead a customer service team that helps the company to remain a brand leader in the markets it supports. Oversees the Contact Centre / Customer Operations which handles all inbound, outbound, verbal, written and online contacts. Sets goals to...
17-10-2014 - gumtree.co.za save
 

Head of Site / General Manager

Bellville
The Head of Customer Operations (CO) will be responsible for the development, implementation & ongoing execution of the company’s Customer Service operations in South Africa, including Customer Services, Collections, and Fraud Operations. This role requires the continual development of subject matter and industry expertise as well as the ability to lead a customer service team that helps the company to remain a brand leader in the markets it supports. Oversees the Contact Centre / Customer Operations which handles all inbound, outbound, verbal, written and online contacts. Sets goals to...
12-10-2014 - gumtree.co.za save
 

Calling all Sales Agents!

Bellville - Permanent
Do you have sales experience? Are you looking for a permanent position and growth within a good reputable company? If Yes, one of the Biggest insurance and Financial service provider in SA is looking for a target driven, customer focused and confident individual to join their Sales division as a Sales Agent. A company based in Cape Town Bellville is offering a permanent Sales Agent position. Basic Salary- R8900+commission Working hours- Mon-Frid: 08:15-16:15, Wed- 11:00-19:00. Requirement: Fluent in English, must have Matric(Grade 12), at least 12 months call centre Sales experience or 2years...
10-10-2014 - gumtree.co.za save
 

Sales Agents needed!

Cape Town - Permanent
Do you have sales experience? Are you looking for a permanent position and growth within a good reputable company? If Yes, one of the Biggest insurance and Financial service provider in SA is looking for a target driven, customer focused and confident individual to join their Sales division as a Sales Agent. A company based in Cape Town Bellville is offering a permanent Sales Agent position. Basic Salary- R8900+commission Working hours- Mon-Frid: 08:15-16:15, Wed- 11:00-19:00. Requirement: Fluent in English, must have Matric(Grade 12), at least 12 months call centre Sales experience or 2years...
11-10-2014 - gumtree.co.za save
 

Customer Service

Stellenbosch - Part
Become part of a successful distant learning institution and live your dream of becoming a successful call centre agent. This position is available at a leading educational institution inStellenbosch. The company is looking for passionate, pro-active and self-motivated Contact Call Centre Representatives with a flair for outbound sales. The ideal candidate needs to come with a "can do" attitude, be highly energetic, committed and dedicated. Candidates will be responsible for handling and resolving queries from students. Probation: 6 months. Qualifications and experience: Grade 12. A minimum of...
07-10-2014 - gumtree.co.za save
 

Sales Agents needed!!!

Cape Town - Permanent
Do you have sales experience? Are you looking for a permanent position and growth within a good reputable company? If Yes, one of the Biggest insurance and Financial service provider in SA is looking for a target driven, customer focused and confident individual to join their Sales division as a Sales Agent. A company based in CapeTown Bellville is offering a permanent Sales Agent position. Basic Salary- R8900+commission ... Working hours- Mon-Frid: 08:15-16:15, Wed- 11:00-19:00. Requirement: Fluent in English, must have Matric(Grade 12), at least 12 months call centre Sales experience or...
06-10-2014 - gumtree.co.za save
 

Call Center Sales Agent

Bellville - Permanent - Full time
CALL CENTRE SALES / LEAD GENERATION AGENTS -OUTBOUND DIALING REPRESENTATIVES WELL ESTABLISHED INSURANCE COMPANY SEEKS TOP CALL CENTRE SALES / LEAD GENERATION AGENTS – START ASAP   R10 000 Basic + Monthly Incentive | BELLVILLE CAPE TOWN  | FULL TIME/ PERMANENT     We are SEEKING DYNAMIC CONSULTANTS. The company concerned is a large insurer that has been operating in SA for over 75 years. They are currently looking for outbound sales representatives for their lead generation call centre in Bellville Cape Town. Don’t Miss out on this opportunity! Excellent Growth possibilities!   JOB...
06-10-2014 - gumtree.co.za save
 

Insurance Sales Agent

Bellville - Permanent - Full time
CALL CENTRE SALES / LEAD GENERATION AGENTS -OUTBOUND DIALING REPRESENTATIVES WELL ESTABLISHED INSURANCE COMPANY SEEKS TOP CALL CENTRE SALES / LEAD GENERATION AGENTS – START ASAP   R10 000 Basic + Monthly Incentive | BELLVILLE CAPE TOWN  | FULL TIME/ PERMANENT     We are SEEKING DYNAMIC CONSULTANTS. The company concerned is a large insurer that has been operating in SA for over 75 years. They are currently looking for outbound sales representatives for their lead generation call centre in Bellville Cape Town. Don’t Miss out on this opportunity! Excellent Growth possibilities!   JOB...
01-10-2014 - gumtree.co.za save
 

Call Centre Agent

Bellville - Permanent - Full time
CALL CENTRE SALES / LEAD GENERATION AGENTS -OUTBOUND DIALING REPRESENTATIVES WELL ESTABLISHED INSURANCE COMPANY SEEKS TOP CALL CENTRE SALES / LEAD GENERATION AGENTS – START ASAP   R10 000 Basic + Monthly Incentive | BELLVILLE CAPE TOWN  | FULL TIME/ PERMANENT     We are SEEKING DYNAMIC CONSULTANTS. The company concerned is a large insurer that has been operating in SA for over 75 years. They are currently looking for outbound sales representatives for their lead generation call centre in Bellville Cape Town. Don’t Miss out on this opportunity! Excellent Growth possibilities!   JOB...
05-10-2014 - gumtree.co.za save
 

Outbound Supervisor

Location
Position: Outbound Supervisor – Telecommunications Short Description of Position : The role of the Outbound Supervisor is to manage processes, monitor resources, report real-time to the Outbound Manager, motivate, coach, lead and drive positive agent behaviour. In addition the successful incumbent will be responsible for driving both individual and team performance to achieve sales targets.  Contribute to developing a world-class outbound sales team to support the growth objectives or the company. Location: Rewardsco – Umhlanga, Durban   KEY ACCOUNTABILITIES Monitor growth of individual agents...
04-10-2014 - gumtree.co.za save
Queries related : duties of call centre coach
 

Looking for CALL CENTRE agents - Aiport Industria

Cape Town
Mango 5 is South Africa's preferred quality outsourced sales call centre with branches in Cape Town and Durban. At Mango5 we ultimately love what we do and believe in keeping things fresh and fun! We know how to work hard,yet at the same time have loads of fun! Our company is growing at a fast pace and there is a lot of potential for growth within the company. If you are a talkative person who enjoys being surrounded by people and have the ability to sell, this is the job for you!! Requirements: - Matric - Criminal clear - Cold calling outbound call center sales experience- not essential...
29-09-2014 - gumtree.co.za save
 

LEAD GENERATION AGENTSOUTBOUND DIALLING REPRESENTATIVES | R6 500 BASIC + INCENTIVES| CBD

Cape Town
LEAD GENERATION AGENTS – - OUTBOUND DIALLING REPRESENTATIVES AMAZING UK BASED INSURANCE COMPANY SEEK TOP AGENTS – START ASAP R6 500 Basic + Monthly Incentives| CBD CAPE TOWN  | Shift work will apply     We are SEEKING DYNAMIC CONSULTANTS for a fast paced company. JOB RESPONSIBILITIES: NO COLD CALLING Working in a targeted environment to deliver sales opportunities to the sales team, from a number of data bases. Each representative will need to be able to able to introduce and  persuade potential customers to speak to a trained broker regarding their insurance needs.   This can be done through...
16-10-2014 - gumtree.co.za save
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