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Skill Matrix For Maintenance Department

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Senior Safety Officer

Rustenburg
JOB SUMMARY STATEMENT: Coordinate safety, health and environmental systems in the organisation. Identify hazards, assess risks to safety, health and environment, put appropriate safety controls in place and provide advice on accident prevention and occupational health to management and employees.  Ensure total compliance with the Mines Health and Safety Act & Regulations. Assist the Safety Manager in co-ordinating, implementing and controlling the OHSAS 18001:2007 and the ISO 14001:2004 Safety Management Program on the projects.   KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES): Lead the...
15-07-2014 - gumtree.co.za save
 

Contract Command Centre Agent in Computer & IT, Gauteng, Fairland Contract Command Centre Agent in Computer & IT, Gauteng, Fairland Role Complexity: First Line support and call logging: • Receive, log and dispatch or transfer Calls, as appropriate • Receive contact from Requester and collect basic contact information • Analyze request information • Review Requester information and update Requester’s contact information, as required • Verify/communicate service entitlement failures associated with requests for in-scope services • Open new or update existing Request Records • Log each call into a new Problem Record or add to an existing Problem Record, and give a Problem reference number to the End User when logged • Identify request type (such as request for service, request for information, Incident) • Agree Severity Code applicable to the logged Incident with the End User when the Incident is logged User exchange requirements: • Gather and Record the appropriate information for the type of request • Provide information on Call trends and make recommendations, where appropriate; using the information contained in the standard monthly reports • Contact the Requester to obtain further information, if needed • Assess impact and urgency of requests to determine Severity • Communicate to all End Users, the level of service which is offered in respect of each Severity Code Incident/Call Management: • Link request to existing Problems or requests, if applicable • Identify appropriate assignment • Fulfill requests for which the IBM Customer Service Center or second level IBM Request Analyst is responsible • Assign requests to other appropriate support groups as needed • Contact third-party vendors for assistance as required, per existing support agreements • Reset passwords and perform logon ID administration in accordance with MTN provided security guidelines documented in the ISeC Document • Monitor use of individually assigned and generic or shared privileged IDs and passwords with a view to identify non-compliance activities • Provide review and approval of non-expiring passwords and policy exception requests • Document actions taken for requests in associated Records, maintaining detailed Problem history, Recording actions taken in the resolution of the Incident • Inform the Requester of the status of an existing request Achieve SLA Targets • Establish and maintain good user relationships • Verify Requester agreement for closing requests for which the IBM Customer Service Center is responsible for resolution • Determine MTN satisfaction with request handling Task Complexity: • Respond to all calls logged as per SLA • Provide user support – (all OPCO’s) • Login account creation and removal of relevant systems • Maintenance of login scripts and group membership • Problem ownership and follow up with relevant departments Supervisory Complexity: • None Leadership Complexity: • Informal leadership internally to team members Managerial complexity: • None Lateral dimensions of the position Creativities (improvement/innovation inherent) • Be proactive rather than reactive, i.e. don’t only fix, prevent Vulnerabilities (control span) • Customer Perception • System interdependencies Collaboration Responsibility towards: 1. Direct reports: None 2. Matrix reports: None 3. Key customers: All users within regions 4. Key suppliers/partners: MTN users 5. Relations: Users within MTN Independent thought and Judgment: • Troubleshoot and use discretion general user support Authorities: • None Minimum Requirements Education: • Matric • • +A Certification• Experience: • Minimum 1,5 years experience in a call center environment Training: • • MTN application specific training Competencies Knowledge: • Knowledge of Microsoft office • Knowledge of applications used within MTN • Basic network skills Skills / physical competencies: • Interpersonal Skills • Patience • Time management skills Behavioral qualities: • Good communication skills • Logical thinker • Time and goal driven • Prepared to work long hours • Cope under pressure General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.) • Work in a shift environment • Work long hours • Must have own transport --> function OnChange(dropdown){ var myindex = dropdown.selectedIndex var SelValue = dropdown.options[myindex].value var baseURL = "" top.location.href = baseURL +"/"+SelValue; } //anylinkcssmenu.init("menu_anchors_class") ////Pass in the CSS class of anchor links (that contain a sub menu) anylinkcssmenu.init("anchorclass") Contract Command Centre Agent in Computer & IT, Gauteng, Fairland POST FREE AD HELP! LOG IN ALL CATEGORIES BOATS

Fairland
Job Title: Command Centre Agent Remuneration: R8500.00 Remuneration Type: Per Month Job Type: Contract Job Level: Skilled Contract Command Centre Agent in Computer & IT
19-01-2012 - howzit.co.za save
 

IT Office Technician

Randburg
A position has become available for a IT Office Technician based in Randburg. The successful candidate will need to have an IT related degree/diploma/certificate 0-1 years’ experience. Duties will range from the support and maintenance of IT office equipment, supporting end user queries to assisting in the support and administration and implementation of various Linux/Windows environments. Experience in a Microsoft Windows office environment is essential and a good understanding of the Linux environment is advantageous. Also an extensive knowledge of hardware and software is paramount with a...
26-06-2014 - gumtree.co.za save
 

General Manager (R1 300 000 p/annum)

Cape Town
General Manager required to develop and lead the Africa continent Cranes, Testing (WWSA) Engineering, Lifting and Wire Ropes operations and deliver safety, service, financial and customer satisfaction targets. This role shall report to the Regional Director – Africa. Requirements: Initiate, set-up, develop and lead the Africa Cranes, Engineering, Lifting & Wire Rope operations, implementing Company values, customer service levels and annual corporate objectives. This will be in any sub-Sahara country that the Company decides to operate in. Lead the Water Weights South Africa operations...
27-06-2014 - gumtree.co.za save
 

Call Centre Manager

Randburg
The purpose of this role is to ensure the day to day management of a team of agents, in a manner that is in line with excellent service delivery. Furthermore, the role is also a centralized point of contact for the internal network of branches and other departments who rely on this role for guidance, strategic planning, client service management, and liaising with insurers/brokers to form relationships which assists in business growth.   Key Responsibilities   Leading and managing a team of 8 insurance agents Coaches the team in order to ensure quality of delivery meets the appropriate...
25-05-2014 - gumtree.co.za save
 

Mid-Level Linux & Windows Server Administrator

Randburg
We are looking for a Mid-Level Linux & Windows Server Administrator for a large Technical & Telecommunications company based in Randburg. Salary: R14 000 – R18 000 The successful candidate will need to have an IT related degree/diploma/certificate and 18 months-3 years’ experience or be a top graduate having completed their studies with some practical knowledge. The duties will include assisting in the support and administration and implementation of various Linux/Windows environments. Experience in a Microsoft Windows office environment is essential. Minimum Requirements: IT related Diploma /...
07-05-2014 - gumtree.co.za save
 

Mid-Level Java Developer

Randburg
We are looking for a Mid-Level Java Developer for a large Technical & Telecommunications company based in Randburg. Salary: R15 000 – R22 000 The successful candidate will need to have an IT related degree/diploma/certificate and 18 months-3 plus years experience. The duties will include the development and maintenance of software. Minimum Requirements: IT related Diploma / Degree / Certificate. Valid drivers license & own car required. [Non negotiable] 18 months-3 years experience in a similar position. Programming languages required JAVA and PHP, advantageous CGI/PERL Mobile Application...
07-05-2014 - gumtree.co.za save
 

Mid-Level C Developer

Randburg
We are looking for a Mid-Level C Developer for a large Technical & Telecommunications company based in Randburg. Salary: R15 000 – R22 000 The successful candidate will need to have an IT related degree/diploma/certificate and/or 2-3 years experience. The duties will include the development, maintenance and R&D of software from C, CGI/Perl, Databases, Sockets, etc. Minimum Requirements: IT related Diploma / Degree / Certificate. Valid drivers license & own car required. [Non negotiable] If you a graduate you will be required to have: Excellent marks and all subjects passed. Be willing to learn...
03-05-2014 - gumtree.co.za save
 

Shift Team Leader (x3)

Cape Town
Position :                   Shift Team Leader (x3)                        Department   :           Plastic Moulding (Cape Town)     Team Leader – Plastic Moulding   Skills and competencies ·         3-5 years’ experience in plastics environment. ·         Injection moulding experience essential  (NQF 3 in Plastic Manufacturing  - advantage) ·         Experience in blow moulding and rotational moulding advantageous ·         Supervisory skills – ability to manage a small team of up to 12 people ·         Ability to motivate people /team ·         Self-motivated ·         Must be able to...
20-04-2014 - gumtree.co.za save
 

Shift Team Leader (x3)

Cape Town
Position :                   Shift Team Leader (x3)                        Department   :           Plastic Moulding (Cape Town)     Team Leader – Plastic Moulding   Skills and competencies ·         3-5 years’ experience in plastics environment. ·         Injection moulding experience essential  (NQF 3 in Plastic Manufacturing  - advantage) ·         Experience in blow moulding and rotational moulding advantageous ·         Supervisory skills – ability to manage a small team of up to 12 people ·         Ability to motivate people /team ·         Self-motivated ·         Must be able to...
15-04-2014 - gumtree.co.za save
 

Quality Auditor

Port Elizabeth
Requirements: 5yrs working experience Code B Drivers License ISO 18001Internal Lead Auditor ISO 14001 Internal Lead Auditor ISO 9001 Internal Lead Auditor VDA 6.9 Process Auditor Responsibilities: When required conduct Internal Process and System audits; Ensure the maintenance of the Quality Management System. Quality Management System documentation (QMSD): Ensure that the QMSD are maintained and controlled according to the methods defined in the Quality Management Handbook; Ensure the distribution of the latest level QMSD; Make recommendations on the improvement potential with regards to the...
15-08-2012 - gumtree.co.za save
Queries related : internal auditor iso 9001
 

Manager: Technical Support Services

Cape Town
This role is currently available in the Implementation & Service Support Department with the overall responsibility to lead and manage the Service Support area and team. Minimum Requirements Relevant degree/diploma (i.e. BSc Computer Science or B.Com IS); Relevant experience in leading and managing a team of technical specialists; Minimum of 8 years relevant experience in the following: extensive Java development / Java Application Server / Integration Middleware / Development, Database and Infrastructure; Proven Project Management skills and experience; Willing to work after hours and perform...
18-07-2012 - gumtree.co.za save
 

Application Support Administrator

Cape Town
An opportunity has arisen for an Application Support Administrator to join our client’s ICT department in their Cape Town office. Summary of the position The primary responsibility for this position is the execution, monitoring and support of the Bespoke applications and related systems and their various components. The individual is responsible to ensure that tasks performed are administered efficiently, accurately and within daily deadlines. Outline of main duties and responsibilities The POSITION will be expected to: Provide support standby to the Night System Administration team of our...
18-07-2012 - gumtree.co.za save
 

Head of Business Management, ITD10, Group Vendor Management & Pr

Johannesburg - Experienced - Part
JOB PURPOSE The Business Management Head role is part of an integrated group wide function, dedicated to drive the strategy of the Group Vendor Management and Procurement department to efficiently and effectively apply the required expertise to ensure successful implementation of the strategy at an organisational level. This role will mostly interface with stakeholders at a Standard Bank Group level. This role performs the following activities in order to deliver the strategic and departmental objectives: Customer perspective • Enhance service levels for internal Business Units (customers) as...
21-04-2012 - gumtree.co.za save
Queries related : pr manager competencies
 

Junior Oracle DBA

Cape Town
Title: Junior Oracle DBA Area: Northern Suburbs Salary: R 9 000 – R 18 000 Our client is looking for a passionate, eager to learn and willing to travel, DBA, who let’s not forget, is crazy about Oracle . Educational Requirements: · Tertiary qualification i.e. Diploma or Degree in Information Technology. · OCP from an Oracle Training Institution. (NOT NEGOTIABLE) Requirements: · Must have a valid passport and a RSA driver’s license. · Minimum 1 to 2 years’ experience as Oracle DBA · Desire to learn PL/SQL is essential · Experience in MS...
20-04-2012 - gumtree.co.za save
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skill matrix for maintenance department
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