Support Desk Responsibilities

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Call Centre Agent

Durban
Main Responsibilities: Log calls promptly and accurately using the Service Desk system Ensure calls are allocated to correct teams for response and resolution Provide first line support to Adapt IT customers on technical issues telephonically Perform routine proactive system monitoring on a daily, weekly or monthly basis Assist and respond to status queries on logs and provide feedback to customer Customer service follow ups with customers Ensuring customer information on system is accurate and up to date ..... (continued)
23-11-2011 - bestjobs.co.za save
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Service Desk Manager

Randburg
CONTEXT • Multicultural organization • Dynamic, ever changing environment • Leading edge technological environment • E-Procurement Solutions Main Purpose of the Job The Company division, centered in Johannesburg currently has a vacancy for a Service Desk Manager. This individual is also responsible and accountable for controlling the co-ordination, analysis, communication, escalation and reporting of incidents raised through the Company and to support the development of processes, procedures and tools ..... (continued)
19-10-2011 - bestjobs.co.za save
Queries related to "support desk responsibilities" : service desk
 

Front Desk Receptionist

Front Desk Receptionist Responsibilities • Provide administrative support to the entire team • Answer telephone lines promptly, efficiently and channel them appropriately • Greet clients and visitors professionally and in a friendly manner • Establish and maintain positive working relationships with clients, vendors and partners . Please send resume for an interview. visit at:
13-09-2011 - vottle.com save
Queries related to "support desk responsibilities" : resume greeting visitors
 

Service Desk Supervisor

Pretoria
Large Consulting Engineering Co seeks Description: The successful candidate will be responsible for: • Providing IS support to the office and the team assigned to him / her. • Managing IS service delivery as defined by the company agreed Service Level Agreement (SLA). • Motivate / drive the team to provide a service that meets the expectation of the user base assigned to him /her Qualifications / Skills: Formal Qualification: • ITIL Certification Experience: • Minimum 10 years’ Experience in ..... (continued)
02-09-2011 - bestjobs.co.za save
Queries related to "support desk responsibilities" : itil pretoria
 

Front Office Coordinator (T-P) - $35-40k

Gravelotte - Full time
We are a national firm seeking a friendly, out-going, full time Receptionist to run the front desk of our fast-paced Manhattan office. The position is responsible for managing a busy multi-line phone system, meeting and greeting candidates and clients, processing detailed and confidential paperwork, and supporting a dynamic team of recruiters. This reception desk is extremely busy, so we are looking for someone who can think and act quickly on their feet, while maintaining a positive attitude under pressure. If you enjoy working with people and thrive in a fast-paced environment, then this is...
08-08-2011 - vottle.com save
Queries related to "support desk responsibilities" : full recruitment process - reception manager responsibilities
 

Office Administrative / Receptionist

Durban
We are Seeking reliable Receptionist ,He or she must be independent, organized . Duties included Proficiency in MS office, writing, telephone and interpersonal skills required with demonstrated ability to assume significant responsibility ,QuickBooks and database management a plus Must have a willingness and ability to learn multiple emerging web applications, Must be able to take initiative/ be a self-motivator, Professional presence and front desk appearance, Timeliness of one's own work; a willingness to do what it takes to support our company's systems . Also clerical and lite personal...
04-08-2011 - vottle.com save
Queries related to "support desk responsibilities" : administration officer duties - duties receptionist
 

IT Desktop Support Technician - 1 yr contract

Johannesburg
Key responsibilities • To provide IT Support to Hatch Employees including; o Windows 2000 / XP Administration o Hardware Support for Desktop PCs / Laptops / Printers and telecommunication devices o Software Support for Desktop PCs/laptops o Rebuilding and Reconfiguration of PCs/laptops o Application Support for MS Office Suite o Minor LAN Administration o Operate Help Desk and provide over the phone support o Windows Active Directory and Computer Administration o MS Exchange / Outlook User account ..... (continued)
02-08-2011 - bestjobs.co.za save
Queries related to "support desk responsibilities" : technician it johannesburg - technician laptop
 

Desk Consultant

Centurion
The Desk Consultant takes responsibility as follows : • Sales back-office activities. • Sales Order validation. • Sales Order entry. • Validation of commercial and financial terms and conditions. • Preparation and review of contracts and agreements for approval. • Sales reporting and invoicing follow-through. A good analytical ability is also required combined with good inter-personal skills. Good understanding and knowledge of Incoterms. Able to multi-task, support a diverse and distributed ..... (continued)
19-07-2011 - bestjobs.co.za save
 

Front Desk Receptionist

Responsibilities • Provide administrative support to the entire team • Answer telephone lines promptly, efficiently and channel them appropriately • Greet clients and visitors professionally and in a friendly manner • Establish and maintain positive working relationships with clients, vendors and partners . Please send resume for an interview. visit at:
06-07-2011 - vottle.com save
 

Front Desk Receptionist !

Main
Front Desk Receptionist We are looking for an after-school front desk receptionist to handle customer service and administrative duties from 2:30pm to 5:30pm, Monday through Friday. The main responsibilities will include answering phones, managing the front desk, and providing administrative support to the extended day and summer camp offices. Candidates must be out-going as he or she will be the main connection between parents/students and school staff. Visit Us At:
02-06-2011 - vottle.com save
Queries related to "support desk responsibilities" : receptionist duties and responsibilities - duties schools administration manager
 

Admin Office Support !

Brits
Local computer training center is seeking an office support and test administrator to help with front desk and administrative duties. The right person will have intermediate skills with Microsoft Word, Excel, PowerPoint, Outlook. and dedicated to customer service. Additional responsibilities include answering and routing multi-line telephone , scheduling and administering student exams, filing, faxing, copying, assisting the general manager with daily tasks, setting up classrooms and more. You must be extremely punctual, organized and possess the ability to prioritize multiple assignments and...
16-05-2011 - vottle.com save
Queries related to "support desk responsibilities" : office administration duties - personal assistant duties responsibilities
 

St Tier Microsoft Support Engineer (hire Resolve) Western Cape | Job Mail

Cape Town - Part
Would you like to be a part of South Africa’s most successful SME IT service providers? This is your opportunity! My Cape Town client is looking for an enthusiastic bright spark to fill their 1st Tier Microsoft Support Engineer position. You will be providing remote and on-site support to their various clients. Responsibilities: Troubleshoot and resolve desktop, mobile devices and printer issues escalated from the Service Desk Analyst or NOC technicians Troubleshoot and resolve network related problems including support on Windows Server 2003/8; Small Business Server; AD and Exchange 2007/10...
05-05-2011 - junkmail.co.za save
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support desk responsibilities
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