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System Administrator Competency Matrix

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Early Product Development (EPD) Project Specialist (PS)

Pretoria
Skills / Competencies Ability to:  Plan, organize, prioritize and meet deadlines  Analyze and consolidate large amounts of data  Implement problem solving techniques  Deputize Line Manager for key delegated tasks as required   Should have /be:  Attention to detail  Results oriented  Excellent project management skills (organizational and time management skills)  Advanced communication skills (verbal, written)  Comfortable with working in a virtual, matrix environment  Comfortable working in a team environment, looking to contribute to team success  A willingness to share knowledge...
22-05-2014 - gumtree.co.za save
 

Change and Talent Manager

Alberton - Permanent - Full time
Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Company Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register Change and Talent Manager Home » Jobs » Change and Talent Manager Please click here to apply online for this position Job Information Category HR Location Gauteng ( Alberton ) Contract Full Time Pay R696,000 - R900,000 per annum (Negotiable) Listed Oct 20, 2013 Expires Dec 19, 2013...
20-10-2013 - jobspace.co.za save
 

Contract Command Centre Agent in Computer & IT, Gauteng, Fairland Contract Command Centre Agent in Computer & IT, Gauteng, Fairland Role Complexity: First Line support and call logging: • Receive, log and dispatch or transfer Calls, as appropriate • Receive contact from Requester and collect basic contact information • Analyze request information • Review Requester information and update Requester’s contact information, as required • Verify/communicate service entitlement failures associated with requests for in-scope services • Open new or update existing Request Records • Log each call into a new Problem Record or add to an existing Problem Record, and give a Problem reference number to the End User when logged • Identify request type (such as request for service, request for information, Incident) • Agree Severity Code applicable to the logged Incident with the End User when the Incident is logged User exchange requirements: • Gather and Record the appropriate information for the type of request • Provide information on Call trends and make recommendations, where appropriate; using the information contained in the standard monthly reports • Contact the Requester to obtain further information, if needed • Assess impact and urgency of requests to determine Severity • Communicate to all End Users, the level of service which is offered in respect of each Severity Code Incident/Call Management: • Link request to existing Problems or requests, if applicable • Identify appropriate assignment • Fulfill requests for which the IBM Customer Service Center or second level IBM Request Analyst is responsible • Assign requests to other appropriate support groups as needed • Contact third-party vendors for assistance as required, per existing support agreements • Reset passwords and perform logon ID administration in accordance with MTN provided security guidelines documented in the ISeC Document • Monitor use of individually assigned and generic or shared privileged IDs and passwords with a view to identify non-compliance activities • Provide review and approval of non-expiring passwords and policy exception requests • Document actions taken for requests in associated Records, maintaining detailed Problem history, Recording actions taken in the resolution of the Incident • Inform the Requester of the status of an existing request Achieve SLA Targets • Establish and maintain good user relationships • Verify Requester agreement for closing requests for which the IBM Customer Service Center is responsible for resolution • Determine MTN satisfaction with request handling Task Complexity: • Respond to all calls logged as per SLA • Provide user support – (all OPCO’s) • Login account creation and removal of relevant systems • Maintenance of login scripts and group membership • Problem ownership and follow up with relevant departments Supervisory Complexity: • None Leadership Complexity: • Informal leadership internally to team members Managerial complexity: • None Lateral dimensions of the position Creativities (improvement/innovation inherent) • Be proactive rather than reactive, i.e. don’t only fix, prevent Vulnerabilities (control span) • Customer Perception • System interdependencies Collaboration Responsibility towards: 1. Direct reports: None 2. Matrix reports: None 3. Key customers: All users within regions 4. Key suppliers/partners: MTN users 5. Relations: Users within MTN Independent thought and Judgment: • Troubleshoot and use discretion general user support Authorities: • None Minimum Requirements Education: • Matric • • +A Certification• Experience: • Minimum 1,5 years experience in a call center environment Training: • • MTN application specific training Competencies Knowledge: • Knowledge of Microsoft office • Knowledge of applications used within MTN • Basic network skills Skills / physical competencies: • Interpersonal Skills • Patience • Time management skills Behavioral qualities: • Good communication skills • Logical thinker • Time and goal driven • Prepared to work long hours • Cope under pressure General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.) • Work in a shift environment • Work long hours • Must have own transport --> function OnChange(dropdown){ var myindex = dropdown.selectedIndex var SelValue = dropdown.options[myindex].value var baseURL = "" top.location.href = baseURL +"/"+SelValue; } //anylinkcssmenu.init("menu_anchors_class") ////Pass in the CSS class of anchor links (that contain a sub menu) anylinkcssmenu.init("anchorclass") Contract Command Centre Agent in Computer & IT, Gauteng, Fairland POST FREE AD HELP! LOG IN ALL CATEGORIES BOATS

Fairland
Job Title: Command Centre Agent Remuneration: R8500.00 Remuneration Type: Per Month Job Type: Contract Job Level: Skilled Contract Command Centre Agent in Computer & IT
19-01-2012 - howzit.co.za save
 

PRODUCT MANAGER

Stellenbosch - Permanent - Full
Location: Octo Place, Techno Park, Stellenbosch Description The Product Manager is responsible for the management of products, through their lifecycle, from conceptualisation, development, launch and maturity. Please note that this position might involve international travel. Competencies ? The ability to formulate and implement various business models ? Research skills – Primary and secondary research ? General people management skills, including conflict resolution, problem solving, motivation, etc. ? Ability to work in a pressurised, performance orientated environment. ? Ability to retain...
03-11-2010 - vottle.com save
 

HVAC Technician, R15k - 20k per month + Medical Aid/Provident Fu

Midrand
Main Purpose of the job Reporting to the Repair and Maintenance-HOD, the incumbent will be responsible to manage all technical Repairs and Maintenance of the internal and external facility in accordance with contract specifications and statutory regulations. Education and experience required: General Standard of education and/or a technical trade diploma in refrigeration and air-conditioning 2 - 5 years hands on experience in Facilities Operations and Maintenance Implementation of change programmes is advantageous Experience in highly commercial and sensitive markets Experience of working...
21-04-2014 - gumtree.co.za save
 

Talent and Change Manager

Edenvale - Permanent - Full time
Sign In Register -- Select Province -- Eastern Cape Free State Gauteng Kwazulu Natal Limpopo Mpumalanga North West Northern Cape Western Cape Advanced Home Job Seekers Post Your CV Search Jobs Advanced Search Jobs By Company Jobs By Category Employers Post A Job Search CV Database My Saved CVs Sign In or Register Talent and Change Manager Home » Jobs » Talent and Change Manager Please click here to apply online for this position Job Information Category HR Location Gauteng ( Edenvale ) Contract Full Time Pay R696,000 - R900,000 per annum (Negotiable) Listed Aug 6, 2013 Expires Oct 5, 2013 Non...
06-08-2013 - jobspace.co.za save
Queries related : hr generalist specification
 

Commercial Administrator - Telecommunications

Midrand
COMMERCIAL ADMINISTRATOR Our client in JHB is looking for a Commercial Administrator for a contract period of 2 years. Minimum 4 years exp in Commercial Administration  , Account Administration, 2 year exp in Telecomms industry. Strong Excel and Word skills Any Project Management will be a benefit. Salary Negotiable Rate Requirements Previous experience from telecommunications industry essential • Ability to communicate effectively with clients, suppliers, members of the public and all levels of staff, in English. • Computer literate. • Excellent MS Outlook and Excel skills. • Post graduate...
18-04-2014 - gumtree.co.za save
 

Buyer / Inventory Controller

Germiston - Full time
BASIC PURPOSE Execute prompt buying function for the manufacturing division to ensure a cost efficient and continuous provision of inventory and service. Provide an administration function for both the manufacturing and other division i.e. predominantly the purchasing division. MINIMUM REQUIREMENTS 1. Matric 2. Computer literate in various packages especially (MS Excel and Word). 3. Minimum of 5 years working experience. 4. Informal / formal training in general admin and a back ground in buying / logistics. JOB SPECIFICATION Buying / Inventory Control • Analyze inventory status on Inventory...
04-11-2010 - jobspace.co.za save
 

LOGISTICS MANAGER

Johannesburg
Logistics Manager with experience gained in a large international Engineering Component Manufacturing environment - NB. Not Air, Sea, Road Freight Operators - Senior Management position with Logistics and Supply Chain - National Inventories (ZAR 100M) - Operations for all Warehouses - National Stock Planning - Shipping Department - National Transport Distribution. Minimum Requirements : Degree or Diploma in Logistics Management / Business Administration / Management is essential. Competence in MS Office (Word / Excel / PowerPoint), Lotus Notes and ERP packages is essential. A valid and...
24-08-2012 - gumtree.co.za save
 

Technical Support (IT)

Johannesburg - Full time
Technical Support Job Title : Consultant: Technical Support Department : Information Solutions Reports To : Operations Manager PURPOSE OF JOB To provide systems support to all users as required. KEY RESPONSIBILITIES include the following. Other duties may be assigned. Process Management  Pre-Sales presentations and client consultations  Assists staff with the correct implementation and utilisation of system.  Installs new and updates systems and project manages system installations, as and when required.  Investigates and resolves systems related operational problems.  Trains internal and...
01-11-2010 - jobspace.co.za save
 

AA National Transformation and Diversity Manager

Johannesburg - Experienced - Full
AA National Transformation and Diversity Manager Isando Salary to be discussed with consultant (Competitive package with full company car perks, benefits and incentives) The employer is a large and successful listed holding group in the Automotive (Car Rental , Fleet Services . Logistics and Motor Retail Sector) requires an influential, experienced and highly professional Transformation Manager to guide the Transformation and Diversity journey in Group. The employer is seeking an African Female, the incumbent must have a passion for driving Employment Equity by providing professional...
05-08-2012 - gumtree.co.za save
 

General Manager Supply Chain: Capital Project Sourcing

Johannesburg - Experienced
Our client who is a leader in the Petrochemical industry is looking for a General Manager Supply Chain Capital Project Sourcing to join their team. Our client is looking for 2 candidates, one to be based in Johannesburg and the other to be based in Secunda Minimum Requirements -Appropriate B Degree (Commercial or Legal) and/or equivalent e.g. B Eng or B Sc degree -Minimum of 12 years’ experience in local and international downstream Oil and Gas EPC Contracting, at least 3 of which on an international financed Mega Project/s and 3 in managing specialist, some of whom working on such projects....
23-07-2012 - gumtree.co.za save
 

BI Technical Solution Specialist

Cape Town
Position Purpose The purpose of the role is to design and develop quality solutions in support of business intelligence solutions and data warehousing. The Incumbent will be responsible for: Liaise with the relevant business and technical personnel with respect to the development and application of architectures Provide support to business intelligence users on data related issues; Creation of valuable management information through the creation of meaningful reports and cubes (construction of multi-dimensional cubes, publishing of cubes & reports and automating the process ); Maintenance and...
11-07-2012 - gumtree.co.za save
 

Senior Cobol Developer

Cape Town - Full
A challenging opportunity awaits a self-starter with a lot of initiative and a high level of integrity. Your technical expertise in terms of qualifications and significant experience is essential to perform well in this position as the team uses a variety of computer systems and networks in applications that make full use of the capabilities of these systems. The Incumbent will be responsible for: Reporting to the Development Manager, you will be responsible for the following key performance areas: Cobol and Powerhouse application development Implementing of solutions Assistance and mentoring...
11-07-2012 - gumtree.co.za save
 

QR1588 Merchandise Manager: Ladies and Girls Outerwear

Johannesburg - Experienced - Full
QR1588 Merchandise Manager: Ladies and Girls Outerwear Our client is a major supplier of ready-made garments for children, men and ladies wear for the larger retail organizations and its own retail outlets in South Africa and Internationally. The ideal candidate will contribute towards product development and implementing new designs as well as to ensure timely execution of orders. He/ she will assist in production development; price negotiation; sample & production follow up as well as dealing with local and overseas suppliers independently. The position will include occasional need to travel...
12-04-2012 - gumtree.co.za save
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system administrator competency matrix
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