Resolve guest complaints ensuring guest satisfaction. Maintain complete knowledge of, or where to access the following information: All hotel features / services / time of operation. All room types, numbers, layout, decor, appointment and location. All room rates and special packages. Daily house count and expected arrivals and departures. Room availability status for any given day. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Check in late arriving and early departure guests. Printing and preparing of bills for early departing guests to show amounts...
26-07-2016 - gumtree.co.za